Table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
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Q180A
Pres/Chancellor: Pace of decision making
Very satisfied
62
9.8
3459
9.7
53
8.7
85
9.8
202
22.8
117
22.2
69
12.1
22
7.4
1763
9.2
27
8.5
54
10.8
84
21.5
50
19.5
42
13.5
8
6.6
581
9.0
6
8.2
14
8.8
20
18.9
15
17.9
8
9.2
32
14.6
1115
10.9
20
9.1
17
8.2
98
25.1
52
27.8
19
11.1
14
9.8
1156
10.3
18
10.2
44
13.8
54
22.4
27
19.7
35
15.6
11
6.6
802
8.3
15
7.7
13
6.7
32
18.7
30
21.3
14
9.2
33
11.2
1795
10.0
27
9.6
45
9.4
101
23.3
57
21.1
41
13.6
29
8.9
1624
9.3
25
7.7
38
10.5
97
22.4
59
23.6
26
10.0
44
9.7
2430
9.2
33
7.5
62
9.6
153
22.7
55
20.1
54
11.9
18
9.8
1023
11.1
20
11.6
23
10.6
49
22.8
62
24.4
15
13.0
5
7.8
457
11.7
10
14.3
10
9.0
24
25.8
18
20.7
7
14.3
13
10.9
566
10.7
10
9.7
13
12.2
25
20.5
44
26.4
8
12.1
--
--
Satisfied
181
28.5
10418
29.1
157
25.6
255
29.4
363
40.9
166
31.4
207
36.3
86
29.1
5497
28.7
78
24.4
143
28.7
176
45.0
72
28.0
112
35.9
33
27.3
1880
29.2
20
27.4
50
31.4
38
35.9
30
35.7
34
39.1
62
28.3
3041
29.8
59
26.7
62
29.8
149
38.1
64
34.2
61
35.7
42
29.4
3333
29.7
57
32.4
86
26.9
103
42.7
40
29.2
84
37.5
48
28.9
2735
28.1
41
21.1
62
31.8
84
49.1
39
27.7
55
36.2
86
29.1
5446
30.3
83
29.6
145
30.1
178
41.0
81
30.0
110
36.4
90
27.6
4845
27.8
70
21.6
107
29.5
180
41.5
83
33.2
95
36.5
130
28.7
7764
29.3
116
26.4
191
29.5
280
41.6
76
27.7
164
36.0
51
27.9
2628
28.5
41
23.7
64
29.4
83
38.6
90
35.4
43
37.4
16
25.0
1150
29.5
19
27.1
35
31.5
34
36.6
31
35.6
22
44.9
35
29.4
1478
27.8
22
21.4
29
27.1
49
40.2
59
35.3
21
31.8
--
--
Neither satisfied nor dissatisfied
225
35.4
12211
34.1
245
40.0
289
33.4
192
21.6
134
25.4
177
31.1
103
34.8
6421
33.5
124
38.9
166
33.3
94
24.0
72
28.0
101
32.4
48
39.7
2256
35.0
32
43.8
48
30.2
22
20.8
24
28.6
23
26.4
74
33.8
3534
34.6
89
40.3
75
36.1
76
19.4
38
20.3
53
31.0
42
29.4
3640
32.4
56
31.8
101
31.6
60
24.9
40
29.2
73
32.6
64
38.5
3390
34.9
86
44.3
67
34.4
37
21.6
36
25.5
46
30.3
101
34.1
5964
33.2
97
34.6
158
32.9
99
22.8
72
26.7
97
32.1
121
37.1
6100
35.0
146
45.1
121
33.3
87
20.1
61
24.4
77
29.6
167
36.9
9179
34.6
176
40.0
221
34.1
141
20.9
88
32.1
147
32.3
58
31.7
2992
32.5
69
39.9
68
31.2
51
23.7
46
18.1
30
26.1
23
35.9
1268
32.5
32
45.7
34
30.6
20
21.5
17
19.5
9
18.4
35
29.4
1724
32.5
37
35.9
34
31.8
31
25.4
29
17.4
21
31.8
--
--
Dissatisfied
77
12.1
4048
11.3
63
10.3
109
12.6
31
3.5
33
6.2
60
10.5
40
13.5
2577
13.4
34
10.7
69
13.8
13
3.3
25
9.7
29
9.3
11
9.1
601
9.3
6
8.2
21
13.2
5
4.7
2
2.4
10
11.5
26
11.9
870
8.5
23
10.4
19
9.1
13
3.3
6
3.2
21
12.3
21
14.7
1496
13.3
18
10.2
46
14.4
7
2.9
12
8.8
18
8.0
21
12.7
1265
13.0
18
9.3
26
13.3
9
5.3
14
9.9
19
12.5
36
12.2
2069
11.5
29
10.4
56
11.6
16
3.7
20
7.4
28
9.3
40
12.3
1937
11.1
34
10.5
48
13.2
14
3.2
12
4.8
32
12.3
57
12.6
3126
11.8
48
10.9
86
13.3
24
3.6
20
7.3
50
11.0
20
10.9
910
9.9
15
8.7
23
10.6
7
3.3
13
5.1
10
8.7
9
14.1
313
8.0
1
1.4
12
10.8
4
4.3
6
6.9
3
6.1
11
9.2
597
11.2
14
13.6
11
10.3
3
2.5
7
4.2
7
10.6
--
--
Very dissatisfied
31
4.9
2301
6.4
36
5.9
50
5.8
15
1.7
26
4.9
25
4.4
16
5.4
1637
8.5
30
9.4
38
7.6
5
1.3
19
7.4
17
5.5
6
5.0
259
4.0
2
2.7
7
4.4
1
0.9
0
0
4
4.6
9
4.1
405
4.0
4
1.8
5
2.4
9
2.3
7
3.7
4
2.3
11
7.7
925
8.2
14
8.0
26
8.1
4
1.7
11
8.0
7
3.1
5
3.0
776
8.0
16
8.2
13
6.7
1
0.6
8
5.7
11
7.2
20
6.8
1263
7.0
19
6.8
35
7.3
7
1.6
17
6.3
18
6.0
10
3.1
994
5.7
16
4.9
13
3.6
8
1.8
9
3.6
6
2.3
21
4.6
1660
6.3
25
5.7
37
5.7
9
1.3
14
5.1
19
4.2
10
5.5
627
6.8
11
6.4
13
6.0
6
2.8
12
4.7
6
5.2
1
1.6
213
5.5
1
1.4
6
5.4
1
1.1
5
5.8
0
0
9
7.6
414
7.8
10
9.7
7
6.5
5
4.1
7
4.2
6
9.1
--
--
Decline to answer
47
7.4
2056
5.7
37
6.0
52
6.0
48
5.4
35
6.6
21
3.7
23
7.8
802
4.2
13
4.1
20
4.0
13
3.3
13
5.1
7
2.2
10
8.3
535
8.3
5
6.8
12
7.5
13
12.3
8
9.5
4
4.6
14
6.4
719
7.0
19
8.6
20
9.6
22
5.6
14
7.5
10
5.8
9
6.3
396
3.5
5
2.8
10
3.1
10
4.2
5
3.6
5
2.2
15
9.0
490
5.0
12
6.2
12
6.2
5
2.9
10
7.1
2
1.3
16
5.4
806
4.5
15
5.4
26
5.4
17
3.9
16
5.9
5
1.7
28
8.6
1223
7.0
22
6.8
26
7.2
29
6.7
18
7.2
16
6.2
27
6.0
1468
5.5
27
6.1
35
5.4
35
5.2
13
4.7
14
3.1
20
10.9
574
6.2
10
5.8
17
7.8
13
6.0
22
8.7
7
6.1
8
12.5
242
6.2
5
7.1
6
5.4
8
8.6
7
8.1
6
12.2
12
10.1
332
6.2
5
4.8
11
10.3
5
4.1
15
9.0
1
1.5
--
--
Not applicable
13
2.0
1342
3.7
22
3.6
26
3.0
37
4.2
17
3.2
11
1.9
6
2.0
472
2.5
13
4.1
9
1.8
6
1.5
6
2.3
4
1.3
5
4.1
335
5.2
2
2.7
7
4.4
7
6.6
5
6.0
4
4.6
2
0.9
535
5.2
7
3.2
10
4.8
24
6.1
6
3.2
3
1.8
4
2.8
290
2.6
8
4.5
7
2.2
3
1.2
2
1.5
2
0.9
2
1.2
257
2.6
6
3.1
2
1.0
3
1.8
4
2.8
5
3.3
4
1.4
629
3.5
10
3.6
16
3.3
16
3.7
7
2.6
3
1.0
8
2.5
685
3.9
11
3.4
10
2.8
19
4.4
8
3.2
8
3.1
7
1.6
877
3.3
15
3.4
16
2.5
31
4.6
8
2.9
7
1.5
6
3.3
461
5.0
7
4.0
10
4.6
6
2.8
9
3.5
4
3.5
2
3.1
259
6.6
2
2.9
8
7.2
2
2.1
3
3.5
2
4.1
4
3.4
202
3.8
5
4.8
2
1.9
4
3.3
6
3.6
2
3.0
Q180B
Pres/Chancellor: Stated priorities
Very satisfied
70
11.0
4201
11.7
65
10.6
90
10.4
219
24.7
125
23.7
80
14.0
25
8.4
2102
11.0
37
11.6
56
11.2
92
23.5
52
20.2
47
15.1
11
9.1
711
11.0
5
6.8
14
8.8
20
18.9
18
21.4
10
11.5
34
15.5
1388
13.6
23
10.4
20
9.6
107
27.4
55
29.4
23
13.4
15
10.5
1354
12.1
20
11.4
43
13.4
58
24.1
29
21.2
42
18.8
14
8.4
1008
10.4
22
11.3
16
8.2
38
22.2
29
20.6
14
9.2
34
11.5
2098
11.7
30
10.7
45
9.4
112
25.8
66
24.4
44
14.6
36
11.0
2043
11.7
35
10.8
42
11.6
101
23.3
56
22.4
34
13.1
50
11.0
3028
11.4
41
9.3
70
10.8
170
25.3
56
20.4
63
13.8
20
10.9
1169
12.7
24
13.9
20
9.2
49
22.8
69
27.2
17
14.8
5
7.8
500
12.8
10
14.3
9
8.1
22
23.7
19
21.8
8
16.3
15
12.6
669
12.6
14
13.6
11
10.3
27
22.1
50
29.9
9
13.6
--
--
Satisfied
203
31.9
11392
31.8
173
28.2
270
31.2
376
42.3
162
30.7
226
39.6
91
30.7
5803
30.3
81
25.4
141
28.3
180
46.0
68
26.5
118
37.8
37
30.6
2121
32.9
24
32.9
59
37.1
47
44.3
29
34.5
39
44.8
75
34.2
3468
33.9
68
30.8
70
33.6
149
38.1
65
34.8
69
40.4
44
30.8
3462
30.8
53
30.1
81
25.3
113
46.9
40
29.2
86
38.4
48
28.9
2982
30.7
50
25.8
63
32.3
75
43.9
36
25.5
66
43.4
98
33.1
5648
31.4
92
32.9
142
29.5
172
39.6
75
27.8
124
41.1
100
30.7
5631
32.4
79
24.4
123
33.9
200
46.1
87
34.8
101
38.9
147
32.5
8515
32.1
124
28.2
204
31.5
289
42.9
72
26.3
183
40.2
56
30.6
2851
30.9
49
28.3
66
30.3
87
40.5
90
35.4
43
37.4
14
21.9
1216
31.2
23
32.9
35
31.5
33
35.5
33
37.9
23
46.9
42
35.3
1635
30.8
26
25.2
31
29.0
54
44.3
57
34.1
20
30.3
--
--
Neither satisfied nor dissatisfied
180
28.3
9972
27.8
183
29.9
260
30.0
164
18.5
110
20.8
158
27.7
88
29.7
5143
26.8
86
27.0
152
30.5
76
19.4
56
21.8
91
29.2
37
30.6
1918
29.8
25
34.2
45
28.3
18
17.0
22
26.2
20
23.0
55
25.1
2911
28.5
72
32.6
63
30.3
70
17.9
32
17.1
47
27.5
33
23.1
2883
25.7
46
26.1
94
29.4
42
17.4
26
19.0
66
29.5
58
34.9
2746
28.3
55
28.4
63
32.3
38
22.2
34
24.1
36
23.7
80
27.0
4965
27.6
71
25.4
136
28.3
91
21.0
56
20.7
76
25.2
97
29.8
4889
28.1
109
33.6
115
31.7
70
16.1
53
21.2
79
30.4
132
29.1
7325
27.6
134
30.4
194
29.9
119
17.7
72
26.3
125
27.5
48
26.2
2613
28.4
49
28.3
66
30.3
45
20.9
38
15.0
33
28.7
22
34.4
1131
29.0
27
38.6
37
33.3
23
24.7
14
16.1
11
22.4
26
21.9
1482
27.9
22
21.4
29
27.1
22
18.0
24
14.4
22
33.3
--
--
Dissatisfied
91
14.3
4896
13.7
94
15.3
114
13.2
43
4.8
57
10.8
54
9.5
49
16.6
3218
16.8
54
16.9
80
16.0
21
5.4
39
15.2
30
9.6
15
12.4
713
11.1
11
15.1
16
10.1
5
4.7
6
7.1
7
8.1
27
12.3
965
9.4
29
13.1
18
8.7
17
4.3
12
6.4
17
9.9
28
19.6
1891
16.8
28
15.9
51
15.9
14
5.8
17
12.4
16
7.1
24
14.5
1530
15.8
30
15.5
31
15.9
9
5.3
23
16.3
20
13.2
44
14.9
2615
14.6
44
15.7
76
15.8
27
6.2
31
11.5
34
11.3
46
14.1
2217
12.7
48
14.8
36
9.9
14
3.2
25
10.0
20
7.7
70
15.4
3844
14.5
71
16.1
85
13.1
35
5.2
34
12.4
47
10.3
21
11.5
1040
11.3
23
13.3
29
13.3
8
3.7
23
9.1
7
6.1
11
17.2
384
9.8
2
2.9
13
11.7
4
4.3
9
10.3
1
2.0
10
8.4
656
12.3
21
20.4
16
14.9
4
3.3
14
8.4
6
9.1
--
--
Very dissatisfied
40
6.3
2705
7.5
57
9.3
63
7.3
16
1.8
41
7.8
24
4.2
20
6.8
1981
10.3
46
14.4
47
9.4
7
1.8
32
12.4
17
5.5
7
5.8
303
4.7
2
2.7
8
5.0
1
0.9
0
0
4
4.6
13
5.9
421
4.1
9
4.1
8
3.9
8
2.0
9
4.8
3
1.8
13
9.1
1153
10.3
22
12.5
35
10.9
4
1.7
21
15.3
8
3.6
8
4.8
895
9.2
25
12.9
13
6.7
4
2.3
12
8.5
10
6.6
24
8.1
1547
8.6
26
9.3
45
9.4
7
1.6
28
10.4
17
5.6
15
4.6
1103
6.3
31
9.6
15
4.1
8
1.8
13
5.2
5
1.9
27
6.0
1989
7.5
43
9.8
50
7.7
7
1.0
24
8.8
17
3.7
13
7.1
694
7.5
14
8.1
13
6.0
9
4.2
17
6.7
7
6.1
1
1.6
242
6.2
2
2.9
6
5.4
1
1.1
8
9.2
0
0
12
10.1
452
8.5
12
11.7
7
6.5
8
6.6
9
5.4
7
10.6
--
--
Decline to answer
43
6.8
1734
4.8
28
4.6
48
5.5
41
4.6
26
4.9
20
3.5
20
6.8
642
3.4
10
3.1
15
3.0
10
2.6
9
3.5
7
2.2
10
8.3
456
7.1
4
5.5
12
7.5
10
9.4
5
6.0
4
4.6
13
5.9
636
6.2
14
6.3
21
10.1
21
5.4
12
6.4
9
5.3
8
5.6
318
2.8
4
2.3
10
3.1
7
2.9
4
2.9
5
2.2
13
7.8
399
4.1
9
4.6
7
3.6
5
2.9
6
4.3
2
1.3
13
4.4
667
3.7
11
3.9
24
5.0
13
3.0
11
4.1
5
1.7
27
8.3
1043
6.0
16
4.9
24
6.6
26
6.0
14
5.6
15
5.8
23
5.1
1221
4.6
20
4.5
31
4.8
29
4.3
11
4.0
15
3.3
20
10.9
499
5.4
8
4.6
17
7.8
12
5.6
15
5.9
5
4.3
9
14.1
219
5.6
5
7.1
6
5.4
8
8.6
4
4.6
5
10.2
11
9.2
280
5.3
3
2.9
11
10.3
4
3.3
11
6.6
0
0
--
--
Not applicable
9
1.4
934
2.6
13
2.1
21
2.4
29
3.3
7
1.3
8
1.4
3
1.0
280
1.5
5
1.6
8
1.6
5
1.3
1
0.4
2
0.6
4
3.3
224
3.5
2
2.7
5
3.1
5
4.7
4
4.8
3
3.5
2
0.9
430
4.2
6
2.7
8
3.9
19
4.9
2
1.1
3
1.8
2
1.4
175
1.6
3
1.7
6
1.9
3
1.2
0
0
1
0.5
1
0.6
155
1.6
3
1.6
2
1.0
2
1.2
1
0.7
4
2.6
3
1.0
431
2.4
6
2.1
13
2.7
12
2.8
3
1.1
2
0.7
5
1.5
482
2.8
6
1.9
8
2.2
15
3.5
2
0.8
6
2.3
4
0.9
582
2.2
7
1.6
14
2.2
24
3.6
5
1.8
5
1.1
5
2.7
348
3.8
6
3.5
7
3.2
5
2.3
2
0.8
3
2.6
2
3.1
210
5.4
1
1.4
5
4.5
2
2.1
0
0
1
2.0
3
2.5
138
2.6
5
4.8
2
1.9
3
2.5
2
1.2
2
3.0
Q180C
Pres/Chancellor: Communication of priorities
Very satisfied
71
11.2
4330
12.1
54
8.8
105
12.1
225
25.3
137
25.9
90
15.8
24
8.1
2160
11.3
26
8.2
60
12.0
92
23.5
59
23.0
55
17.6
11
9.1
716
11.1
6
8.2
18
11.3
19
17.9
18
21.4
12
13.8
36
16.4
1454
14.2
22
9.9
27
13.0
114
29.2
60
32.1
23
13.4
16
11.2
1421
12.7
16
9.1
47
14.7
60
24.9
34
24.8
50
22.3
11
6.6
1001
10.3
18
9.3
16
8.2
35
20.5
32
22.7
16
10.5
36
12.2
2205
12.3
28
10.0
51
10.6
116
26.7
71
26.3
55
18.2
33
10.1
2071
11.9
25
7.7
51
14.1
106
24.4
65
26.0
33
12.7
50
11.0
3126
11.8
35
8.0
83
12.8
172
25.6
66
24.1
69
15.2
21
11.5
1199
13.0
19
11.0
22
10.1
53
24.6
71
27.9
21
18.3
5
7.8
514
13.2
8
11.4
10
9.0
21
22.6
19
21.8
11
22.4
16
13.4
685
12.9
11
10.7
12
11.2
32
26.2
52
31.1
10
15.2
--
--
Satisfied
201
31.6
10968
30.6
151
24.6
267
30.8
364
41.0
166
31.4
200
35.1
102
34.5
5553
29.0
77
24.1
145
29.1
177
45.3
68
26.5
102
32.7
33
27.3
2040
31.6
17
23.3
56
35.2
44
41.5
30
35.7
34
39.1
66
30.1
3375
33.0
57
25.8
66
31.7
143
36.6
68
36.4
64
37.4
49
34.3
3308
29.4
48
27.3
85
26.6
108
44.8
44
32.1
71
31.7
54
32.5
2866
29.5
43
22.2
66
33.9
76
44.4
33
23.4
57
37.5
91
30.7
5458
30.4
72
25.7
151
31.4
174
40.1
76
28.1
103
34.1
107
32.8
5378
30.9
78
24.1
111
30.6
181
41.7
88
35.2
95
36.5
147
32.5
8144
30.7
109
24.8
195
30.1
281
41.8
79
28.8
161
35.4
54
29.5
2795
30.3
42
24.3
72
33.0
83
38.6
87
34.2
39
33.9
12
18.8
1231
31.6
21
30.0
41
36.9
34
36.6
31
35.6
20
40.8
42
35.3
1564
29.4
21
20.4
31
29.0
49
40.2
56
33.5
19
28.8
--
--
Neither satisfied nor dissatisfied
172
27.0
9606
26.8
188
30.7
237
27.4
169
19.0
111
21.0
146
25.6
76
25.7
5048
26.3
96
30.1
147
29.5
78
19.9
62
24.1
86
27.6
40
33.1
1798
27.9
24
32.9
36
22.6
20
18.9
18
21.4
18
20.7
56
25.6
2760
27.0
68
30.8
54
26.0
71
18.2
31
16.6
42
24.6
28
19.6
2842
25.3
48
27.3
93
29.1
49
20.3
24
17.5
60
26.8
51
30.7
2696
27.8
63
32.5
56
28.7
35
20.5
42
29.8
43
28.3
76
25.7
4836
26.9
83
29.6
122
25.4
85
19.6
64
23.7
75
24.8
94
28.8
4658
26.8
103
31.8
106
29.2
82
18.9
46
18.4
69
26.5
125
27.6
7075
26.7
130
29.6
185
28.6
124
18.4
63
23.0
114
25.1
47
25.7
2503
27.2
58
33.5
52
23.9
45
20.9
48
18.9
32
27.8
24
37.5
1071
27.4
28
40.0
26
23.4
21
22.6
21
24.1
10
20.4
23
19.3
1432
27.0
30
29.1
26
24.3
24
19.7
27
16.2
22
33.3
--
--
Dissatisfied
99
15.6
5250
14.7
116
18.9
111
12.8
41
4.6
49
9.3
74
13.0
52
17.6
3259
17.0
56
17.6
68
13.6
23
5.9
34
13.2
42
13.5
14
11.6
861
13.4
16
21.9
20
12.6
5
4.7
8
9.5
10
11.5
33
15.1
1130
11.1
44
19.9
23
11.1
13
3.3
7
3.7
22
12.9
28
19.6
1901
16.9
33
18.8
44
13.8
9
3.7
18
13.1
29
12.9
29
17.5
1585
16.3
32
16.5
27
13.8
16
9.4
16
11.3
19
12.5
50
16.9
2682
14.9
52
18.6
65
13.5
27
6.2
25
9.3
41
13.6
48
14.7
2503
14.4
61
18.8
43
11.8
12
2.8
22
8.8
32
12.3
69
15.2
4058
15.3
89
20.2
82
12.7
32
4.8
31
11.3
64
14.1
30
16.4
1175
12.8
27
15.6
29
13.3
9
4.2
18
7.1
10
8.7
14
21.9
423
10.8
6
8.6
14
12.6
4
4.3
5
5.8
2
4.1
16
13.4
752
14.2
21
20.4
15
14.0
5
4.1
13
7.8
8
12.1
--
--
Very dissatisfied
49
7.7
3231
9.0
66
10.8
82
9.5
23
2.6
36
6.8
36
6.3
24
8.1
2311
12.1
50
15.7
58
11.6
7
1.8
25
9.7
20
6.4
11
9.1
407
6.3
4
5.5
13
8.2
4
3.8
1
1.2
7
8.1
14
6.4
513
5.0
12
5.4
11
5.3
12
3.1
10
5.3
9
5.3
15
10.5
1318
11.7
25
14.2
37
11.6
5
2.1
14
10.2
9
4.0
9
5.4
1070
11.0
26
13.4
22
11.3
3
1.8
11
7.8
14
9.2
31
10.5
1771
9.8
29
10.4
56
11.6
10
2.3
21
7.8
21
7.0
16
4.9
1411
8.1
36
11.1
24
6.6
13
3.0
15
6.0
14
5.4
36
8.0
2440
9.2
53
12.1
63
9.7
15
2.2
21
7.7
29
6.4
13
7.1
771
8.4
13
7.5
19
8.7
8
3.7
15
5.9
7
6.1
2
3.1
279
7.2
1
1.4
9
8.1
3
3.2
7
8.1
1
2.0
11
9.2
492
9.3
12
11.7
10
9.3
5
4.1
8
4.8
6
9.1
--
--
Decline to answer
37
5.8
1630
4.5
26
4.2
44
5.1
39
4.4
23
4.4
18
3.2
15
5.1
603
3.1
9
2.8
13
2.6
9
2.3
8
3.1
6
1.9
9
7.4
426
6.6
4
5.5
12
7.5
10
9.4
6
7.1
4
4.6
13
5.9
601
5.9
13
5.9
19
9.1
20
5.1
9
4.8
8
4.7
5
3.5
298
2.6
3
1.7
8
2.5
7
2.9
3
2.2
4
1.8
11
6.6
372
3.8
9
4.6
6
3.1
4
2.3
6
4.3
2
1.3
10
3.4
633
3.5
10
3.6
23
4.8
11
2.5
10
3.7
5
1.7
24
7.4
973
5.6
15
4.6
21
5.8
26
6.0
12
4.8
13
5.0
22
4.9
1149
4.3
18
4.1
27
4.2
27
4.0
10
3.6
13
2.9
15
8.2
468
5.1
8
4.6
17
7.8
12
5.6
13
5.1
5
4.3
6
9.4
202
5.2
5
7.1
6
5.4
8
8.6
4
4.6
5
10.2
9
7.6
266
5.0
3
2.9
11
10.3
4
3.3
9
5.4
0
0
--
--
Not applicable
7
1.1
819
2.3
12
2.0
20
2.3
27
3.0
6
1.1
6
1.1
3
1.0
235
1.2
5
1.6
8
1.6
5
1.3
1
0.4
1
0.3
3
2.5
198
3.1
2
2.7
4
2.5
4
3.8
3
3.6
2
2.3
1
0.5
386
3.8
5
2.3
8
3.9
18
4.6
2
1.1
3
1.8
2
1.4
148
1.3
3
1.7
6
1.9
3
1.2
0
0
1
0.5
1
0.6
125
1.3
3
1.6
2
1.0
2
1.2
1
0.7
1
0.7
2
0.7
386
2.1
6
2.1
13
2.7
11
2.5
3
1.1
2
0.7
4
1.2
414
2.4
6
1.9
7
1.9
14
3.2
2
0.8
4
1.5
4
0.9
512
1.9
6
1.4
13
2.0
22
3.3
4
1.5
5
1.1
3
1.6
303
3.3
6
3.5
7
3.2
5
2.3
2
0.8
1
0.9
1
1.6
182
4.7
1
1.4
5
4.5
2
2.1
0
0
0
0
2
1.7
121
2.3
5
4.8
2
1.9
3
2.5
2
1.2
1
1.5
Q180L
CAO: Pace of decision making
Very satisfied
76
11.9
3561
9.9
75
12.2
93
10.7
183
20.6
121
22.9
70
12.3
27
9.1
1798
9.4
43
13.5
57
11.4
64
16.4
55
21.4
45
14.4
11
9.1
643
10.0
8
11.0
18
11.3
23
21.7
18
21.4
8
9.2
38
17.4
1120
11.0
24
10.9
18
8.7
96
24.6
48
25.7
17
9.9
16
11.2
1190
10.6
28
15.9
42
13.1
43
17.8
31
22.6
36
16.1
14
8.4
810
8.3
22
11.3
18
9.2
25
14.6
30
21.3
17
11.2
37
12.5
1804
10.0
36
12.9
50
10.4
82
18.9
60
22.2
42
13.9
38
11.7
1717
9.9
38
11.7
41
11.3
98
22.6
59
23.6
26
10.0
56
12.4
2457
9.3
50
11.4
67
10.3
132
19.6
56
20.4
53
11.7
20
10.9
1099
11.9
25
14.4
26
11.9
51
23.7
65
25.6
17
14.8
7
10.9
482
12.3
12
17.1
10
9.0
20
21.5
21
24.1
8
16.3
13
10.9
617
11.6
13
12.6
16
14.9
31
25.4
44
26.4
9
13.6
--
--
Satisfied
188
29.6
10036
28.0
168
27.4
260
30.0
317
35.7
163
30.9
194
34.0
94
31.8
5232
27.3
75
23.5
147
29.5
158
40.4
72
28.0
104
33.3
31
25.6
1843
28.6
23
31.5
55
34.6
32
30.2
28
33.3
31
35.6
63
28.8
2961
29.0
70
31.7
58
27.9
127
32.5
63
33.7
59
34.5
48
33.6
3143
28.0
50
28.4
89
27.8
90
37.3
41
29.9
81
36.2
50
30.1
2636
27.1
46
23.7
64
32.8
78
45.6
39
27.7
48
31.6
98
33.1
5198
28.9
83
29.6
147
30.6
151
34.8
88
32.6
101
33.4
86
26.4
4722
27.1
83
25.6
109
30.0
162
37.3
74
29.6
91
35.0
143
31.6
7477
28.2
115
26.1
200
30.9
254
37.7
83
30.3
154
33.9
45
24.6
2538
27.6
53
30.6
60
27.5
63
29.3
80
31.5
40
34.8
13
20.3
1128
28.9
20
28.6
35
31.5
27
29.0
25
28.7
19
38.8
32
26.9
1410
26.5
33
32.0
25
23.4
36
29.5
55
32.9
21
31.8
--
--
Neither satisfied nor dissatisfied
196
30.8
11984
33.4
215
35.1
294
34.0
223
25.1
128
24.2
190
33.3
96
32.4
6267
32.7
114
35.7
166
33.3
106
27.1
63
24.5
106
34.0
36
29.8
2221
34.5
26
35.6
50
31.4
26
24.5
23
27.4
28
32.2
64
29.2
3496
34.2
75
33.9
78
37.5
91
23.3
42
22.5
56
32.8
42
29.4
3522
31.3
54
30.7
113
35.3
66
27.4
28
20.4
72
32.1
58
34.9
3370
34.7
76
39.2
55
28.2
43
25.1
39
27.7
53
34.9
84
28.4
5902
32.8
90
32.1
154
32.0
123
28.3
62
23.0
107
35.4
109
33.4
5926
34.0
123
38.0
127
35.0
94
21.7
65
26.0
81
31.1
135
29.8
9005
34.0
159
36.1
220
34.0
160
23.8
78
28.5
157
34.5
61
33.3
2938
31.9
56
32.4
74
33.9
63
29.3
50
19.7
33
28.7
27
42.2
1250
32.0
28
40.0
34
30.6
31
33.3
19
21.8
11
22.4
34
28.6
1688
31.8
28
27.2
40
37.4
32
26.2
31
18.6
22
33.3
--
--
Dissatisfied
77
12.1
4223
11.8
59
9.6
94
10.8
58
6.5
44
8.3
58
10.2
37
12.5
2648
13.8
33
10.3
65
13.0
36
9.2
30
11.7
29
9.3
17
14.1
625
9.7
6
8.2
13
8.2
7
6.6
3
3.6
10
11.5
23
10.5
950
9.3
20
9.1
16
7.7
15
3.8
11
5.9
19
11.1
16
11.2
1565
13.9
16
9.1
32
10.0
23
9.5
18
13.1
22
9.8
22
13.2
1276
13.1
18
9.3
34
17.4
14
8.2
13
9.2
14
9.2
32
10.8
2128
11.8
26
9.3
54
11.2
34
7.8
25
9.3
28
9.3
44
13.5
2044
11.7
32
9.9
38
10.5
21
4.8
19
7.6
30
11.5
59
13.0
3263
12.3
48
10.9
76
11.7
44
6.5
20
7.3
50
11.0
18
9.8
951
10.3
11
6.4
18
8.3
14
6.5
24
9.4
8
7.0
6
9.4
342
8.8
1
1.4
10
9.0
5
5.4
9
10.3
4
8.2
12
10.1
609
11.5
10
9.7
8
7.5
9
7.4
15
9.0
4
6.1
--
--
Very dissatisfied
45
7.1
2652
7.4
33
5.4
51
5.9
26
2.9
30
5.7
22
3.9
21
7.1
1879
9.8
26
8.2
38
7.6
9
2.3
22
8.6
15
4.8
12
9.9
290
4.5
1
1.4
8
5.0
1
0.9
0
0
1
1.1
12
5.5
483
4.7
6
2.7
5
2.4
16
4.1
8
4.3
6
3.5
13
9.1
1100
9.8
15
8.5
28
8.8
9
3.7
15
10.9
7
3.1
8
4.8
870
9.0
13
6.7
11
5.6
0
0
7
5.0
11
7.2
27
9.1
1474
8.2
17
6.1
35
7.3
8
1.8
16
5.9
14
4.6
16
4.9
1133
6.5
15
4.6
15
4.1
17
3.9
12
4.8
7
2.7
28
6.2
1921
7.2
22
5.0
36
5.6
20
3.0
17
6.2
17
3.7
17
9.3
710
7.7
11
6.4
15
6.9
6
2.8
13
5.1
5
4.3
4
6.2
258
6.6
2
2.9
10
9.0
1
1.1
7
8.1
0
0
13
10.9
452
8.5
9
8.7
5
4.7
5
4.1
6
3.6
5
7.6
--
--
Decline to answer
41
6.5
2085
5.8
42
6.8
49
5.7
44
5.0
30
5.7
24
4.2
16
5.4
842
4.4
18
5.6
16
3.2
12
3.1
11
4.3
9
2.9
11
9.1
532
8.2
6
8.2
10
6.3
10
9.4
8
9.5
5
5.8
14
6.4
711
7.0
18
8.1
23
11.1
22
5.6
11
5.9
10
5.8
4
2.8
412
3.7
6
3.4
8
2.5
7
2.9
3
2.2
4
1.8
13
7.8
502
5.2
15
7.7
11
5.6
7
4.1
10
7.1
5
3.3
13
4.4
844
4.7
17
6.1
27
5.6
18
4.2
14
5.2
7
2.3
25
7.7
1217
7.0
24
7.4
22
6.1
25
5.8
15
6.0
17
6.5
24
5.3
1515
5.7
30
6.8
34
5.2
32
4.8
13
4.7
17
3.7
17
9.3
556
6.0
12
6.9
15
6.9
12
5.6
17
6.7
7
6.1
6
9.4
221
5.7
6
8.6
5
4.5
7
7.5
5
5.8
5
10.2
11
9.2
335
6.3
6
5.8
10
9.3
5
4.1
12
7.2
2
3.0
--
--
Not applicable
13
2.0
1295
3.6
21
3.4
25
2.9
37
4.2
12
2.3
12
2.1
5
1.7
504
2.6
10
3.1
10
2.0
6
1.5
4
1.6
4
1.3
3
2.5
292
4.5
3
4.1
5
3.1
7
6.6
4
4.8
4
4.6
5
2.3
499
4.9
8
3.6
10
4.8
24
6.1
4
2.1
4
2.3
4
2.8
305
2.7
7
4.0
8
2.5
3
1.2
1
0.7
2
0.9
1
0.6
251
2.6
4
2.1
2
1.0
4
2.3
3
2.1
4
2.6
5
1.7
622
3.5
11
3.9
14
2.9
18
4.2
5
1.9
3
1.0
8
2.5
650
3.7
9
2.8
11
3.0
17
3.9
6
2.4
8
3.1
8
1.8
868
3.3
16
3.6
15
2.3
31
4.6
7
2.5
7
1.5
5
2.7
422
4.6
5
2.9
10
4.6
6
2.8
5
2.0
5
4.3
1
1.6
221
5.7
1
1.4
7
6.3
2
2.1
1
1.1
2
4.1
4
3.4
201
3.8
4
3.9
3
2.8
4
3.3
4
2.4
3
4.5
Q180M
CAO: Stated priorities
Very satisfied
74
11.6
3898
10.9
74
12.1
101
11.7
200
22.5
126
23.9
75
13.2
24
8.1
1913
10.0
41
12.8
61
12.2
70
17.9
52
20.2
47
15.1
13
10.7
717
11.1
9
12.3
19
11.9
23
21.7
20
23.8
9
10.3
37
16.9
1268
12.4
24
10.9
21
10.1
107
27.4
54
28.9
19
11.1
17
11.9
1275
11.3
25
14.2
44
13.8
45
18.7
33
24.1
40
17.9
10
6.0
873
9.0
23
11.9
20
10.3
29
17.0
25
17.7
17
11.2
34
11.5
1911
10.6
32
11.4
51
10.6
89
20.5
64
23.7
42
13.9
39
12.0
1945
11.2
42
13.0
48
13.2
108
24.9
60
24.0
31
11.9
54
11.9
2727
10.3
51
11.6
76
11.7
151
22.4
54
19.7
56
12.3
20
10.9
1168
12.7
23
13.3
25
11.5
49
22.8
72
28.4
19
16.5
6
9.4
510
13.1
10
14.3
12
10.8
18
19.4
22
25.3
9
18.4
14
11.8
658
12.4
13
12.6
13
12.2
31
25.4
50
29.9
10
15.2
--
--
Satisfied
189
29.7
10321
28.8
184
30.0
241
27.8
328
36.9
156
29.6
205
36.0
93
31.4
5215
27.2
84
26.3
127
25.4
159
40.7
65
25.3
101
32.4
26
21.5
1948
30.2
25
34.2
52
32.7
38
35.9
28
33.3
37
42.5
70
32.0
3158
30.9
75
33.9
62
29.8
131
33.5
63
33.7
67
39.2
44
30.8
3120
27.8
51
29.0
77
24.1
95
39.4
34
24.8
77
34.4
52
31.3
2690
27.7
55
28.4
55
28.2
74
43.3
38
26.9
53
34.9
95
32.1
5170
28.8
91
32.5
136
28.3
145
33.4
78
28.9
111
36.8
90
27.6
5038
28.9
91
28.1
99
27.3
179
41.2
77
30.8
93
35.8
149
32.9
7675
29.0
126
28.6
182
28.1
255
37.9
76
27.7
165
36.3
40
21.9
2625
28.5
58
33.5
59
27.1
73
34.0
80
31.5
40
34.8
13
20.3
1153
29.6
26
37.1
33
29.7
30
32.3
27
31.0
19
38.8
27
22.7
1472
27.7
32
31.1
26
24.3
43
35.2
53
31.7
21
31.8
--
--
Neither satisfied nor dissatisfied
176
27.7
10740
30.0
173
28.2
262
30.2
198
22.3
113
21.4
181
31.8
89
30.1
5539
28.9
85
26.6
146
29.3
101
25.8
56
21.8
106
34.0
34
28.1
2032
31.5
21
28.8
49
30.8
21
19.8
20
23.8
25
28.7
53
24.2
3169
31.0
67
30.3
67
32.2
76
19.4
37
19.8
50
29.2
39
27.3
3106
27.6
40
22.7
91
28.4
58
24.1
22
16.1
73
32.6
54
32.5
2984
30.7
58
29.9
57
29.2
44
25.7
39
27.7
49
32.2
79
26.7
5319
29.6
69
24.6
127
26.4
119
27.4
57
21.1
91
30.1
94
28.8
5292
30.4
102
31.5
128
35.3
75
17.3
55
22.0
88
33.9
122
26.9
8027
30.3
130
29.6
195
30.1
143
21.2
68
24.8
149
32.8
54
29.5
2680
29.1
43
24.9
67
30.7
55
25.6
45
17.7
32
27.8
22
34.4
1130
29.0
21
30.0
34
30.6
27
29.0
19
21.8
13
26.5
32
26.9
1550
29.2
22
21.4
33
30.8
28
22.9
26
15.6
19
28.8
--
--
Dissatisfied
99
15.6
4839
13.5
82
13.4
122
14.1
67
7.5
61
11.6
51
8.9
50
16.9
3123
16.3
50
15.7
87
17.4
36
9.2
43
16.7
31
9.9
23
19.0
710
11.0
8
11.0
16
10.1
11
10.4
7
8.3
5
5.8
26
11.9
1006
9.8
24
10.9
19
9.1
20
5.1
11
5.9
15
8.8
22
15.4
1854
16.5
29
16.5
56
17.5
25
10.4
26
19.0
22
9.8
29
17.5
1475
15.2
23
11.9
33
16.9
14
8.2
18
12.8
12
7.9
45
15.2
2574
14.3
37
13.2
83
17.3
43
9.9
32
11.8
32
10.6
53
16.3
2200
12.6
43
13.3
34
9.4
21
4.8
28
11.2
19
7.3
68
15.0
3741
14.1
61
13.9
96
14.8
53
7.9
37
13.5
42
9.2
31
16.9
1086
11.8
21
12.1
26
11.9
14
6.5
24
9.4
9
7.8
14
21.9
413
10.6
3
4.3
10
9.0
7
7.5
8
9.2
3
6.1
17
14.3
673
12.7
18
17.5
16
14.9
7
5.7
16
9.6
6
9.1
--
--
Very dissatisfied
49
7.7
3043
8.5
48
7.8
73
8.4
24
2.7
42
8.0
27
4.7
22
7.4
2221
11.6
38
11.9
57
11.4
9
2.3
31
12.1
16
5.1
12
9.9
335
5.2
1
1.4
9
5.7
0
0
1
1.2
4
4.6
15
6.8
487
4.8
9
4.1
7
3.4
15
3.8
10
5.3
7
4.1
15
10.5
1282
11.4
21
11.9
37
11.6
8
3.3
20
14.6
7
3.1
8
4.8
1030
10.6
20
10.3
21
10.8
1
0.6
12
8.5
13
8.6
27
9.1
1730
9.6
27
9.6
46
9.6
8
1.8
27
10.0
18
6.0
20
6.1
1252
7.2
21
6.5
25
6.9
13
3.0
14
5.6
6
2.3
31
6.8
2245
8.5
35
8.0
55
8.5
17
2.5
24
8.8
20
4.4
18
9.8
772
8.4
13
7.5
18
8.3
7
3.3
18
7.1
7
6.1
4
6.2
278
7.1
3
4.3
11
9.9
2
2.1
9
10.3
0
0
14
11.8
494
9.3
10
9.7
7
6.5
5
4.1
9
5.4
7
10.6
--
--
Decline to answer
37
5.8
1907
5.3
35
5.7
44
5.1
41
4.6
24
4.5
22
3.9
14
4.7
750
3.9
14
4.4
12
2.4
12
3.1
9
3.5
8
2.6
10
8.3
477
7.4
6
8.2
10
6.3
8
7.5
5
6.0
5
5.8
13
5.9
680
6.7
15
6.8
22
10.6
21
5.4
10
5.3
9
5.3
4
2.8
361
3.2
4
2.3
8
2.5
7
2.9
2
1.5
4
1.8
11
6.6
452
4.7
13
6.7
7
3.6
7
4.1
8
5.7
4
2.6
12
4.0
752
4.2
15
5.4
26
5.4
16
3.7
9
3.3
6
2.0
22
6.8
1129
6.5
18
5.6
18
5.0
24
5.5
14
5.6
16
6.2
22
4.9
1369
5.2
24
5.5
29
4.5
30
4.5
11
4.0
17
3.7
15
8.2
523
5.7
11
6.4
15
6.9
11
5.1
13
5.1
5
4.3
4
6.2
214
5.5
6
8.6
6
5.4
7
7.5
2
2.3
4
8.2
11
9.2
309
5.8
5
4.8
9
8.4
4
3.3
11
6.6
1
1.5
--
--
Not applicable
12
1.9
1088
3.0
17
2.8
23
2.7
30
3.4
6
1.1
9
1.6
4
1.4
409
2.1
7
2.2
9
1.8
4
1.0
1
0.4
3
1.0
3
2.5
227
3.5
3
4.1
4
2.5
5
4.7
3
3.6
2
2.3
5
2.3
452
4.4
7
3.2
10
4.8
21
5.4
2
1.1
4
2.3
2
1.4
239
2.1
6
3.4
7
2.2
3
1.2
0
0
1
0.5
2
1.2
211
2.2
2
1.0
2
1.0
2
1.2
1
0.7
4
2.6
4
1.4
516
2.9
9
3.2
12
2.5
14
3.2
3
1.1
2
0.7
8
2.5
553
3.2
7
2.2
11
3.0
14
3.2
2
0.8
7
2.7
7
1.6
722
2.7
13
3.0
15
2.3
24
3.6
4
1.5
6
1.3
5
2.7
360
3.9
4
2.3
8
3.7
6
2.8
2
0.8
3
2.6
1
1.6
204
5.2
1
1.4
5
4.5
2
2.1
0
0
1
2.0
4
3.4
156
2.9
3
2.9
3
2.8
4
3.3
2
1.2
2
3.0
Q180N
CAO: Communication of priorities
Very satisfied
81
12.7
4133
11.5
79
12.9
100
11.6
206
23.2
132
25.0
82
14.4
31
10.5
2043
10.7
42
13.2
59
11.8
77
19.7
58
22.6
52
16.7
10
8.3
737
11.4
8
11.0
20
12.6
23
21.7
18
21.4
10
11.5
40
18.3
1353
13.2
29
13.1
21
10.1
106
27.1
56
29.9
20
11.7
22
15.4
1366
12.2
27
15.3
45
14.1
51
21.2
37
27.0
47
21.0
11
6.6
927
9.5
26
13.4
17
8.7
30
17.5
29
20.6
15
9.9
40
13.5
2076
11.6
35
12.5
52
10.8
95
21.9
67
24.8
49
16.2
39
12.0
2015
11.6
44
13.6
46
12.7
108
24.9
63
25.2
31
11.9
58
12.8
2928
11.1
56
12.7
76
11.7
156
23.2
60
21.9
60
13.2
23
12.6
1200
13.0
23
13.3
24
11.0
50
23.3
72
28.4
22
19.1
7
10.9
525
13.4
9
12.9
12
10.8
17
18.3
22
25.3
10
20.4
16
13.4
675
12.7
14
13.6
12
11.2
33
27.1
50
29.9
12
18.2
--
--
Satisfied
205
32.2
10097
28.2
185
30.2
248
28.6
324
36.5
167
31.6
189
33.2
100
33.8
5046
26.3
84
26.3
135
27.1
152
38.9
69
26.9
94
30.1
31
25.6
1916
29.7
27
37.0
50
31.4
35
33.0
29
34.5
33
37.9
74
33.8
3135
30.7
74
33.5
63
30.3
137
35.0
69
36.9
62
36.3
41
28.7
3005
26.7
51
29.0
79
24.7
90
37.3
38
27.7
64
28.6
63
38.0
2634
27.1
52
26.8
61
31.3
72
42.1
39
27.7
54
35.5
100
33.8
5045
28.1
90
32.1
136
28.3
152
35.0
86
31.9
100
33.1
102
31.3
4939
28.4
93
28.7
105
28.9
168
38.7
81
32.4
88
33.9
157
34.7
7474
28.2
129
29.3
190
29.3
251
37.3
86
31.4
151
33.2
48
26.2
2602
28.2
56
32.4
58
26.6
73
34.0
81
31.9
38
33.0
13
20.3
1151
29.5
24
34.3
31
27.9
32
34.4
27
31.0
19
38.8
35
29.4
1451
27.3
32
31.1
27
25.2
41
33.6
54
32.3
19
28.8
--
--
Neither satisfied nor dissatisfied
155
24.4
10030
28.0
171
27.9
239
27.6
197
22.2
108
20.4
170
29.8
77
26.0
5251
27.4
88
27.6
140
28.1
98
25.1
63
24.5
97
31.1
29
24.0
1852
28.7
21
28.8
40
25.2
25
23.6
16
19.1
23
26.4
49
22.4
2927
28.6
62
28.1
59
28.4
74
18.9
29
15.5
50
29.2
34
23.8
2970
26.4
42
23.9
93
29.1
58
24.1
24
17.5
70
31.2
47
28.3
2796
28.8
57
29.4
49
25.1
42
24.6
43
30.5
47
30.9
67
22.6
5079
28.3
80
28.6
126
26.2
113
26.0
56
20.7
89
29.5
85
26.1
4825
27.7
89
27.5
105
28.9
80
18.4
51
20.4
79
30.4
108
23.8
7450
28.1
125
28.4
176
27.2
142
21.1
62
22.6
138
30.3
47
25.7
2553
27.7
46
26.6
63
28.9
55
25.6
46
18.1
32
27.8
23
35.9
1083
27.8
23
32.9
31
27.9
25
26.9
20
23.0
12
24.5
24
20.2
1470
27.7
23
22.3
32
29.9
30
24.6
26
15.6
20
30.3
--
--
Dissatisfied
99
15.6
5227
14.6
81
13.2
127
14.7
65
7.3
47
8.9
66
11.6
48
16.2
3244
16.9
51
16.0
78
15.6
41
10.5
28
10.9
42
13.5
26
21.5
854
13.2
6
8.2
22
13.8
9
8.5
11
13.1
7
8.1
25
11.4
1129
11.1
24
10.9
27
13.0
15
3.8
8
4.3
17
9.9
23
16.1
1883
16.8
26
14.8
49
15.3
24
10.0
16
11.7
29
12.9
25
15.1
1580
16.3
28
14.4
32
16.4
19
11.1
11
7.8
17
11.2
43
14.5
2632
14.7
30
10.7
76
15.8
35
8.1
22
8.2
38
12.6
55
16.9
2525
14.5
49
15.1
49
13.5
24
5.5
24
9.6
27
10.4
67
14.8
4046
15.3
62
14.1
102
15.7
52
7.7
29
10.6
56
12.3
32
17.5
1160
12.6
19
11.0
25
11.5
13
6.0
18
7.1
10
8.7
13
20.3
449
11.5
6
8.6
12
10.8
8
8.6
6
6.9
3
6.1
19
16.0
711
13.4
13
12.6
13
12.2
5
4.1
12
7.2
7
10.6
--
--
Very dissatisfied
53
8.3
3575
10.0
46
7.5
86
9.9
30
3.4
46
8.7
35
6.1
24
8.1
2538
13.2
33
10.3
66
13.2
9
2.3
30
11.7
18
5.8
14
11.6
419
6.5
3
4.1
13
8.2
2
1.9
1
1.2
7
8.1
15
6.8
618
6.0
10
4.5
7
3.4
19
4.9
15
8.0
10
5.8
17
11.9
1463
13.0
20
11.4
40
12.5
9
3.7
20
14.6
9
4.0
9
5.4
1187
12.2
16
8.2
27
13.8
0
0
11
7.8
14
9.2
31
10.5
1949
10.8
22
7.9
54
11.2
11
2.5
27
10.0
18
6.0
20
6.1
1562
9.0
23
7.1
29
8.0
18
4.2
17
6.8
15
5.8
35
7.7
2676
10.1
32
7.3
61
9.4
23
3.4
24
8.8
28
6.2
18
9.8
876
9.5
14
8.1
25
11.5
7
3.3
22
8.7
7
6.1
4
6.2
312
8.0
2
2.9
14
12.6
2
2.1
9
10.3
1
2.0
14
11.8
564
10.6
12
11.7
11
10.3
5
4.1
13
7.8
6
9.1
--
--
Decline to answer
35
5.5
1800
5.0
35
5.7
43
5.0
39
4.4
22
4.2
21
3.7
13
4.4
704
3.7
14
4.4
12
2.4
11
2.8
8
3.1
8
2.6
9
7.4
450
7.0
5
6.8
10
6.3
8
7.5
6
7.1
5
5.8
13
5.9
646
6.3
16
7.2
21
10.1
20
5.1
8
4.3
8
4.7
4
2.8
346
3.1
4
2.3
7
2.2
7
2.9
2
1.5
4
1.8
10
6.0
418
4.3
13
6.7
7
3.6
6
3.5
7
5.0
4
2.6
12
4.0
713
4.0
14
5.0
25
5.2
14
3.2
9
3.3
6
2.0
20
6.1
1062
6.1
19
5.9
18
5.0
24
5.5
12
4.8
15
5.8
22
4.9
1289
4.9
24
5.5
28
4.3
28
4.2
9
3.3
16
3.5
13
7.1
497
5.4
11
6.4
15
6.9
11
5.1
13
5.1
5
4.3
4
6.2
202
5.2
5
7.1
6
5.4
7
7.5
3
3.5
4
8.2
9
7.6
295
5.5
6
5.8
9
8.4
4
3.3
10
6.0
1
1.5
--
--
Not applicable
8
1.3
973
2.7
16
2.6
23
2.7
27
3.0
6
1.1
7
1.2
3
1.0
344
1.8
7
2.2
9
1.8
3
0.8
1
0.4
1
0.3
2
1.6
217
3.4
3
4.1
4
2.5
4
3.8
3
3.6
2
2.3
3
1.4
412
4.0
6
2.7
10
4.8
20
5.1
2
1.1
4
2.3
2
1.4
204
1.8
6
3.4
7
2.2
2
0.8
0
0
1
0.5
1
0.6
173
1.8
2
1.0
2
1.0
2
1.2
1
0.7
1
0.7
3
1.0
477
2.6
9
3.2
12
2.5
14
3.2
3
1.1
2
0.7
5
1.5
481
2.8
7
2.2
11
3.0
12
2.8
2
0.8
5
1.9
6
1.3
642
2.4
12
2.7
15
2.3
21
3.1
4
1.5
6
1.3
2
1.1
326
3.5
4
2.3
8
3.7
6
2.8
2
0.8
1
0.9
0
0
180
4.6
1
1.4
5
4.5
2
2.1
0
0
0
0
2
1.7
146
2.8
3
2.9
3
2.8
4
3.3
2
1.2
1
1.5