Table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
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Q180A
Pres/Chancellor: Pace of decision making
Very satisfied
20
4.6
2820
8.1
84
8.5
93
13.3
58
7.9
56
8.7
62
13.3
10
4.2
1483
7.7
25
7.3
28
9.8
25
7.2
40
11.7
18
8.5
1
2.4
449
8.4
8
8.8
14
14.7
9
10.6
1
1.1
5
8.5
9
6.0
888
8.7
51
9.1
51
16.2
24
8.1
15
7.0
39
20.0
5
3.9
1034
8.7
20
8.5
20
10.8
14
6.5
33
12.8
17
12.2
6
4.8
669
6.8
6
5.6
10
8.6
18
8.9
11
7.0
14
11.3
12
5.7
1505
8.8
58
9.3
53
15.8
25
7.8
39
11.6
25
10.7
8
3.7
1256
7.4
26
7.2
40
11.2
33
8.4
17
5.6
37
16.0
13
4.2
1887
7.5
54
8.2
58
11.9
30
6.0
39
7.7
28
11.7
5
4.4
901
9.9
28
8.9
33
16.6
28
12.4
15
11.3
33
15.1
1
2.6
391
9.7
17
9.9
11
14.3
9
9.8
7
11.9
8
11.8
4
5.4
510
10.1
11
7.7
22
18.0
19
14.3
8
10.8
25
16.6
--
--
Satisfied
57
13.2
8877
25.5
270
27.2
225
32.3
169
23.1
177
27.4
127
27.2
34
14.1
4775
24.8
84
24.7
94
32.8
65
18.7
88
25.7
66
31.1
6
14.6
1378
25.9
20
22.0
33
34.7
21
24.7
20
22.5
14
23.7
17
11.3
2724
26.7
166
29.6
98
31.1
83
27.9
69
32.2
47
24.1
18
14.2
3095
26.1
55
23.4
58
31.2
48
22.4
74
28.8
48
34.5
18
14.3
2363
24.0
27
25.0
42
35.9
39
19.2
41
25.9
35
28.2
32
15.1
4598
27.1
173
27.7
114
33.9
76
23.7
87
25.9
70
30.0
25
11.5
4108
24.2
95
26.5
110
30.9
91
23.3
89
29.3
57
24.7
40
12.9
6412
25.5
184
28.0
168
34.6
113
22.7
134
26.5
62
25.9
16
14.2
2358
25.9
82
26.1
52
26.1
55
24.4
41
30.8
62
28.3
7
17.9
1093
27.2
45
26.3
26
33.8
29
31.5
18
30.5
18
26.5
9
12.2
1265
24.9
37
25.9
26
21.3
26
19.6
23
31.1
44
29.1
--
--
Neither satisfied nor dissatisfied
150
34.7
11867
34.1
354
35.7
230
33.0
294
40.2
221
34.2
159
34.1
89
36.9
6473
33.6
138
40.6
95
33.1
140
40.2
114
33.2
77
36.3
17
41.5
1852
34.9
34
37.4
27
28.4
35
41.2
32
36.0
20
33.9
44
29.3
3542
34.7
182
32.5
108
34.3
119
39.9
75
35.0
62
31.8
46
36.2
3830
32.4
92
39.1
64
34.4
76
35.5
82
31.9
45
32.4
49
38.9
3452
35.1
48
44.4
38
32.5
91
44.8
57
36.1
48
38.7
68
32.1
5656
33.3
224
35.8
99
29.5
123
38.3
105
31.2
75
32.2
81
37.3
5941
35.0
129
35.9
129
36.2
157
40.1
113
37.2
83
35.9
116
37.3
8651
34.4
230
35.0
168
34.6
207
41.6
174
34.5
88
36.8
32
28.3
3048
33.5
118
37.6
61
30.6
83
36.9
44
33.1
69
31.5
12
30.8
1366
34.0
62
36.3
23
29.9
30
32.6
20
33.9
20
29.4
20
27.0
1682
33.2
56
39.2
38
31.1
53
39.9
24
32.4
49
32.5
--
--
Dissatisfied
78
18.1
4837
13.9
96
9.7
55
7.9
88
12.0
96
14.9
48
10.3
36
14.9
2956
15.4
36
10.6
31
10.8
54
15.5
55
16.0
21
9.9
6
14.6
654
12.3
8
8.8
3
3.2
9
10.6
20
22.5
9
15.2
36
24.0
1227
12.0
52
9.3
21
6.7
25
8.4
21
9.8
18
9.2
21
16.5
1767
14.9
27
11.5
18
9.7
36
16.8
40
15.6
10
7.2
16
12.7
1490
15.1
10
9.3
13
11.1
21
10.3
22
13.9
10
8.1
38
17.9
2278
13.4
60
9.6
28
8.3
41
12.8
57
17.0
29
12.4
40
18.4
2442
14.4
33
9.2
26
7.3
46
11.8
38
12.5
18
7.8
64
20.6
3668
14.6
69
10.5
35
7.2
61
12.3
78
15.4
27
11.3
14
12.4
1088
12.0
26
8.3
18
9.1
26
11.6
17
12.8
21
9.6
4
10.3
413
10.3
11
6.4
7
9.1
11
12.0
7
11.9
9
13.2
10
13.5
675
13.3
15
10.5
11
9.0
15
11.3
10
13.5
12
8.0
--
--
Very dissatisfied
101
23.4
3444
9.9
58
5.8
26
3.7
38
5.2
39
6.0
36
7.7
61
25.3
2342
12.2
28
8.2
12
4.2
26
7.5
23
6.7
22
10.4
6
14.6
395
7.4
7
7.7
4
4.2
3
3.5
6
6.7
6
10.2
34
22.7
707
6.9
23
4.1
10
3.2
9
3.0
10
4.7
8
4.1
28
22.1
1412
11.9
20
8.5
6
3.2
21
9.8
14
5.5
15
10.8
33
26.2
1135
11.5
8
7.4
6
5.1
7
3.5
15
9.5
8
6.5
51
24.1
1800
10.6
42
6.7
14
4.2
26
8.1
23
6.8
19
8.2
48
22.1
1557
9.2
16
4.5
11
3.1
11
2.8
16
5.3
17
7.4
60
19.3
2563
10.2
36
5.5
17
3.5
23
4.6
34
6.7
22
9.2
38
33.6
798
8.8
21
6.7
9
4.5
12
5.3
5
3.8
13
5.9
12
30.8
314
7.8
10
5.8
1
1.3
4
4.3
2
3.4
4
5.9
26
35.1
484
9.6
11
7.7
8
6.6
8
6.0
3
4.0
9
6.0
--
--
Decline to answer
14
3.2
1891
5.4
69
7.0
46
6.6
61
8.3
43
6.7
18
3.9
6
2.5
783
4.1
19
5.6
19
6.6
24
6.9
17
5.0
2
0.9
3
7.3
388
7.3
8
8.8
9
9.5
7
8.2
8
9.0
2
3.4
5
3.3
720
7.0
42
7.5
18
5.7
30
10.1
18
8.4
14
7.2
4
3.1
439
3.7
14
6.0
13
7.0
12
5.6
11
4.3
3
2.2
2
1.6
493
5.0
6
5.6
7
6.0
19
9.4
8
5.1
1
0.8
5
2.4
713
4.2
31
5.0
17
5.1
18
5.6
16
4.8
7
3.0
9
4.2
1144
6.7
37
10.3
29
8.2
43
11.0
26
8.6
11
4.8
8
2.6
1330
5.3
45
6.8
28
5.8
46
9.3
36
7.1
8
3.4
6
5.3
524
5.8
22
7.0
17
8.5
15
6.7
7
5.3
9
4.1
1
2.6
228
5.7
14
8.2
5
6.5
5
5.4
4
6.8
2
2.9
5
6.8
296
5.8
8
5.6
12
9.8
10
7.5
3
4.0
7
4.6
--
--
Not applicable
12
2.8
1019
2.9
60
6.0
22
3.2
23
3.1
14
2.2
16
3.4
5
2.1
424
2.2
10
2.9
8
2.8
14
4.0
6
1.8
6
2.8
2
4.9
195
3.7
6
6.6
5
5.3
1
1.2
2
2.2
3
5.1
5
3.3
400
3.9
44
7.9
9
2.9
8
2.7
6
2.8
7
3.6
5
3.9
259
2.2
7
3.0
7
3.8
7
3.3
3
1.2
1
0.7
2
1.6
239
2.4
3
2.8
1
0.8
8
3.9
4
2.5
8
6.5
6
2.8
449
2.6
37
5.9
11
3.3
12
3.7
9
2.7
8
3.4
6
2.8
537
3.2
23
6.4
11
3.1
10
2.6
5
1.6
8
3.5
10
3.2
619
2.5
40
6.1
12
2.5
17
3.4
10
2.0
4
1.7
2
1.8
376
4.1
17
5.4
9
4.5
6
2.7
4
3.0
12
5.5
2
5.1
218
5.4
12
7.0
4
5.2
4
4.3
1
1.7
7
10.3
0
0
158
3.1
5
3.5
5
4.1
2
1.5
3
4.0
5
3.3
Q180B
Pres/Chancellor: Stated priorities
Very satisfied
26
6.0
3278
9.4
136
13.7
108
15.5
80
10.9
73
11.3
68
14.6
14
5.8
1658
8.6
37
10.9
32
11.2
31
8.9
49
14.3
22
10.4
2
4.9
519
9.8
13
14.3
15
15.8
10
11.8
1
1.1
6
10.2
10
6.7
1101
10.8
86
15.4
61
19.4
39
13.1
23
10.8
40
20.5
6
4.7
1166
9.8
29
12.3
23
12.4
18
8.4
43
16.7
19
13.7
9
7.1
764
7.8
10
9.3
11
9.4
21
10.3
13
8.2
16
12.9
17
8.0
1689
9.9
85
13.6
62
18.4
38
11.8
52
15.5
29
12.4
9
4.2
1516
8.9
49
13.7
46
12.9
42
10.7
20
6.6
39
16.9
18
5.8
2255
9.0
92
14.0
67
13.8
40
8.1
54
10.7
30
12.6
6
5.3
983
10.8
43
13.7
38
19.1
40
17.8
17
12.8
37
16.9
1
2.6
407
10.1
23
13.4
13
16.9
11
12.0
6
10.2
9
13.2
5
6.8
576
11.4
20
14.0
25
20.5
29
21.8
11
14.9
28
18.5
--
--
Satisfied
63
14.6
9603
27.6
324
32.7
233
33.4
229
31.3
218
33.8
128
27.5
36
14.9
5022
26.1
99
29.1
99
34.5
94
27.0
111
32.4
56
26.4
7
17.1
1542
29.0
25
27.5
31
32.6
28
32.9
28
31.5
19
32.2
20
13.3
3039
29.8
200
35.7
103
32.7
107
35.9
79
36.9
53
27.2
23
18.1
3213
27.1
62
26.4
62
33.3
61
28.5
88
34.2
43
30.9
15
11.9
2539
25.8
35
32.4
43
36.8
59
29.1
49
31.0
32
25.8
33
15.6
4767
28.0
204
32.6
112
33.3
89
27.7
109
32.4
62
26.6
30
13.8
4662
27.4
117
32.6
119
33.4
137
35.0
108
35.5
66
28.6
47
15.1
6874
27.4
222
33.7
168
34.6
163
32.8
170
33.7
57
23.9
14
12.4
2622
28.8
97
30.9
62
31.2
64
28.4
45
33.8
69
31.5
7
17.9
1157
28.8
48
28.1
30
39.0
27
29.4
21
35.6
19
27.9
7
9.5
1465
28.9
49
34.3
32
26.2
37
27.8
24
32.4
50
33.1
--
--
Neither satisfied nor dissatisfied
108
25.0
9744
28.0
268
27.0
190
27.3
238
32.6
184
28.5
133
28.5
56
23.2
5138
26.7
95
27.9
77
26.8
113
32.5
86
25.1
67
31.6
14
34.1
1582
29.8
31
34.1
24
25.3
26
30.6
33
37.1
17
28.8
38
25.3
3024
29.6
142
25.4
89
28.2
99
33.2
65
30.4
49
25.1
29
22.8
3030
25.6
61
26.0
49
26.3
68
31.8
59
23.0
40
28.8
32
25.4
2827
28.7
36
33.3
34
29.1
70
34.5
51
32.3
39
31.4
54
25.5
4619
27.2
174
27.8
86
25.6
97
30.2
84
25.0
64
27.5
53
24.4
4904
28.9
94
26.2
103
28.9
128
32.7
99
32.6
69
29.9
78
25.1
7002
27.9
169
25.7
138
28.4
161
32.4
139
27.5
72
30.1
29
25.7
2624
28.9
97
30.9
52
26.1
74
32.9
43
32.3
59
26.9
10
25.6
1246
31.0
57
33.3
22
28.6
33
35.9
19
32.2
21
30.9
19
25.7
1378
27.2
40
28.0
30
24.6
41
30.8
24
32.4
38
25.2
--
--
Dissatisfied
95
22.0
5675
16.3
104
10.5
83
11.9
88
12.0
83
12.8
68
14.6
54
22.4
3667
19.1
56
16.5
45
15.7
56
16.1
53
15.4
38
17.9
8
19.5
711
13.4
8
8.8
10
10.5
10
11.8
12
13.5
7
11.9
33
22.0
1297
12.7
40
7.1
28
8.9
22
7.4
18
8.4
23
11.8
29
22.8
2207
18.6
45
19.1
32
17.2
36
16.8
42
16.3
21
15.1
28
22.2
1761
17.9
12
11.1
14
12.0
21
10.3
18
11.4
21
16.9
43
20.3
2815
16.6
68
10.9
40
11.9
54
16.8
49
14.6
46
19.7
52
24.0
2731
16.1
34
9.5
41
11.5
33
8.4
32
10.5
20
8.7
79
25.4
4349
17.3
75
11.4
62
12.8
66
13.3
69
13.7
44
18.4
16
14.2
1214
13.3
24
7.6
17
8.5
20
8.9
14
10.5
24
11.0
6
15.4
484
12.0
12
7.0
3
3.9
8
8.7
5
8.5
9
13.2
10
13.5
730
14.4
12
8.4
14
11.5
12
9.0
9
12.2
15
9.9
--
--
Very dissatisfied
120
27.8
4141
11.9
60
6.0
20
2.9
33
4.5
43
6.7
43
9.2
73
30.3
2861
14.9
33
9.7
11
3.8
25
7.2
28
8.2
24
11.3
5
12.2
478
9.0
4
4.4
3
3.2
3
3.5
6
6.7
7
11.9
42
28.0
802
7.9
23
4.1
6
1.9
5
1.7
9
4.2
12
6.2
33
26.0
1708
14.4
23
9.8
5
2.7
17
7.9
17
6.6
13
9.3
40
31.8
1401
14.2
10
9.3
6
5.1
10
4.9
16
10.1
10
8.1
58
27.4
2197
12.9
42
6.7
11
3.3
22
6.8
26
7.7
22
9.4
60
27.6
1820
10.7
18
5.0
9
2.5
9
2.3
17
5.6
21
9.1
77
24.8
3117
12.4
36
5.5
14
2.9
25
5.0
37
7.3
27
11.3
40
35.4
918
10.1
22
7.0
6
3.0
6
2.7
5
3.8
14
6.4
12
30.8
362
9.0
11
6.4
1
1.3
3
3.3
3
5.1
4
5.9
28
37.8
556
11.0
11
7.7
5
4.1
3
2.3
2
2.7
10
6.6
--
--
Decline to answer
13
3.0
1627
4.7
61
6.2
44
6.3
50
6.8
38
5.9
16
3.4
5
2.1
630
3.3
15
4.4
17
5.9
21
6.0
13
3.8
2
0.9
4
9.8
341
6.4
6
6.6
8
8.4
6
7.1
8
9.0
2
3.4
4
2.7
656
6.4
40
7.1
19
6.0
23
7.7
17
7.9
12
6.2
4
3.1
356
3.0
11
4.7
10
5.4
9
4.2
7
2.7
2
1.4
1
0.8
399
4.0
4
3.7
8
6.8
17
8.4
8
5.1
2
1.6
5
2.4
595
3.5
27
4.3
16
4.8
13
4.0
12
3.6
5
2.1
8
3.7
1000
5.9
34
9.5
28
7.9
37
9.5
25
8.2
11
4.8
7
2.2
1136
4.5
41
6.2
26
5.3
35
7.0
31
6.1
7
2.9
6
5.3
458
5.0
18
5.7
17
8.5
15
6.7
7
5.3
8
3.6
1
2.6
209
5.2
11
6.4
5
6.5
6
6.5
5
8.5
2
2.9
5
6.8
249
4.9
7
4.9
12
9.8
9
6.8
2
2.7
6
4.0
--
--
Not applicable
7
1.6
687
2.0
38
3.8
19
2.7
13
1.8
7
1.1
10
2.1
3
1.2
260
1.4
5
1.5
6
2.1
8
2.3
3
0.9
3
1.4
1
2.4
138
2.6
4
4.4
4
4.2
2
2.4
1
1.1
1
1.7
3
2.0
289
2.8
29
5.2
9
2.9
3
1.0
3
1.4
6
3.1
3
2.4
156
1.3
4
1.7
5
2.7
5
2.3
1
0.4
1
0.7
1
0.8
150
1.5
1
0.9
1
0.8
5
2.5
3
1.9
4
3.2
2
0.9
317
1.9
25
4.0
9
2.7
8
2.5
4
1.2
5
2.1
5
2.3
352
2.1
13
3.6
10
2.8
5
1.3
3
1.0
5
2.2
5
1.6
397
1.6
23
3.5
11
2.3
7
1.4
5
1.0
2
0.8
2
1.8
274
3.0
13
4.1
7
3.5
6
2.7
2
1.5
8
3.6
2
5.1
158
3.9
9
5.3
3
3.9
4
4.3
0
0
4
5.9
0
0
116
2.3
4
2.8
4
3.3
2
1.5
2
2.7
4
2.6
Q180C
Pres/Chancellor: Communication of priorities
Very satisfied
25
5.8
3377
9.7
115
11.6
108
15.5
77
10.5
60
9.3
70
15.0
13
5.4
1697
8.8
30
8.8
33
11.5
34
9.8
42
12.2
26
12.3
1
2.4
533
10.0
10
11.0
17
17.9
8
9.4
2
2.2
5
8.5
11
7.3
1147
11.2
75
13.4
58
18.4
35
11.7
16
7.5
39
20.0
6
4.7
1209
10.2
24
10.2
24
12.9
23
10.8
35
13.6
21
15.1
8
6.3
777
7.9
7
6.5
12
10.3
21
10.3
11
7.0
17
13.7
13
6.1
1713
10.1
74
11.8
60
17.9
36
11.2
45
13.4
32
13.7
12
5.5
1594
9.4
41
11.4
48
13.5
41
10.5
15
4.9
38
16.4
17
5.5
2339
9.3
80
12.2
67
13.8
43
8.7
40
7.9
31
13.0
6
5.3
996
10.9
35
11.2
38
19.1
34
15.1
18
13.5
38
17.4
1
2.6
408
10.1
20
11.7
13
16.9
9
9.8
6
10.2
9
13.2
5
6.8
588
11.6
15
10.5
25
20.5
25
18.8
12
16.2
29
19.2
--
--
Satisfied
68
15.7
9217
26.5
319
32.2
229
32.9
215
29.4
189
29.3
127
27.2
43
17.8
4815
25.0
99
29.1
95
33.1
87
25.0
95
27.7
55
25.9
6
14.6
1418
26.7
25
27.5
32
33.7
26
30.6
21
23.6
17
28.8
19
12.7
2984
29.2
195
34.8
102
32.4
102
34.2
73
34.1
55
28.2
25
19.7
3084
26.1
60
25.5
57
30.6
52
24.3
83
32.3
43
30.9
20
15.9
2441
24.8
37
34.3
42
35.9
55
27.1
41
25.9
31
25.0
32
15.1
4668
27.5
207
33.1
114
33.9
91
28.4
94
28.0
63
27.0
36
16.6
4372
25.7
111
30.9
113
31.7
122
31.2
93
30.6
64
27.7
52
16.7
6636
26.4
215
32.7
168
34.6
150
30.2
150
29.7
60
25.1
14
12.4
2473
27.2
99
31.5
58
29.1
63
28.0
37
27.8
64
29.2
7
17.9
1144
28.4
47
27.5
30
39.0
29
31.5
18
30.5
21
30.9
7
9.5
1329
26.2
52
36.4
28
22.9
34
25.6
19
25.7
43
28.5
--
--
Neither satisfied nor dissatisfied
95
22.0
9130
26.3
286
28.9
179
25.7
249
34.1
175
27.1
122
26.2
44
18.3
4858
25.2
103
30.3
67
23.3
110
31.6
86
25.1
60
28.3
12
29.3
1488
28.0
29
31.9
20
21.1
33
38.8
29
32.6
16
27.1
39
26.0
2784
27.3
154
27.5
92
29.2
106
35.6
60
28.0
46
23.6
21
16.5
2884
24.4
76
32.3
46
24.7
68
31.8
58
22.6
34
24.5
30
23.8
2595
26.4
29
26.9
25
21.4
72
35.5
47
29.8
37
29.8
46
21.7
4385
25.8
172
27.5
79
23.5
105
32.7
84
25.0
55
23.6
49
22.6
4529
26.7
111
30.9
99
27.8
133
34.0
91
29.9
67
29.0
74
23.8
6502
25.9
189
28.7
125
25.7
167
33.6
133
26.3
63
26.4
20
17.7
2503
27.5
95
30.2
54
27.1
78
34.7
40
30.1
58
26.5
8
20.5
1192
29.6
57
33.3
23
29.9
35
38.0
18
30.5
21
30.9
12
16.2
1311
25.9
38
26.6
31
25.4
43
32.3
22
29.7
37
24.5
--
--
Dissatisfied
96
22.2
5949
17.1
110
11.1
90
12.9
82
11.2
112
17.3
70
15.0
57
23.6
3629
18.9
52
15.3
50
17.4
55
15.8
60
17.5
36
17.0
11
26.8
859
16.2
11
12.1
12
12.6
8
9.4
17
19.1
8
13.6
28
18.7
1461
14.3
47
8.4
28
8.9
19
6.4
35
16.4
26
13.3
33
26.0
2184
18.4
36
15.3
32
17.2
38
17.8
48
18.7
19
13.7
24
19.1
1831
18.6
16
14.8
22
18.8
19
9.4
25
15.8
22
17.7
47
22.2
2824
16.6
76
12.2
42
12.5
43
13.4
55
16.4
43
18.4
49
22.6
2998
17.6
33
9.2
47
13.2
35
8.9
54
17.8
25
10.8
70
22.5
4515
18.0
75
11.4
67
13.8
64
12.9
94
18.6
43
18.0
25
22.1
1333
14.7
29
9.2
19
9.6
17
7.6
18
13.5
27
12.3
9
23.1
511
12.7
15
8.8
3
3.9
6
6.5
8
13.6
5
7.3
16
21.6
822
16.2
14
9.8
16
13.1
11
8.3
10
13.5
22
14.6
--
--
Very dissatisfied
129
29.9
4966
14.3
70
7.1
35
5.0
50
6.8
71
11.0
55
11.8
76
31.5
3439
17.9
38
11.2
20
7.0
36
10.3
46
13.4
32
15.1
8
19.5
576
10.8
7
7.7
4
4.2
4
4.7
13
14.6
9
15.2
45
30.0
951
9.3
25
4.5
11
3.5
10
3.4
12
5.6
14
7.2
36
28.4
2017
17.0
26
11.1
13
7.0
22
10.3
27
10.5
19
13.7
41
32.5
1699
17.3
13
12.0
7
6.0
16
7.9
24
15.2
14
11.3
66
31.1
2568
15.1
50
8.0
18
5.4
29
9.0
42
12.5
30
12.9
60
27.6
2262
13.3
19
5.3
16
4.5
19
4.9
29
9.5
25
10.8
87
28.0
3746
14.9
41
6.2
27
5.6
34
6.8
56
11.1
36
15.1
40
35.4
1114
12.2
27
8.6
8
4.0
14
6.2
13
9.8
17
7.8
11
28.2
433
10.8
13
7.6
1
1.3
5
5.4
5
8.5
6
8.8
29
39.2
681
13.4
14
9.8
7
5.7
9
6.8
8
10.8
11
7.3
--
--
Decline to answer
14
3.2
1517
4.4
56
5.7
39
5.6
46
6.3
32
5.0
14
3.0
5
2.1
585
3.0
14
4.1
17
5.9
19
5.5
11
3.2
1
0.5
3
7.3
321
6.0
6
6.6
7
7.4
5
5.9
7
7.9
2
3.4
6
4.0
611
6.0
36
6.4
15
4.8
22
7.4
14
6.5
11
5.6
3
2.4
328
2.8
10
4.3
10
5.4
8
3.7
5
1.9
2
1.4
2
1.6
377
3.8
5
4.6
8
6.8
16
7.9
7
4.4
1
0.8
6
2.8
569
3.4
25
4.0
14
4.2
11
3.4
11
3.3
5
2.1
8
3.7
917
5.4
30
8.4
25
7.0
35
8.9
20
6.6
9
3.9
8
2.6
1049
4.2
37
5.6
23
4.7
32
6.4
27
5.3
5
2.1
6
5.3
435
4.8
17
5.4
15
7.5
14
6.2
5
3.8
8
3.6
1
2.6
197
4.9
10
5.8
4
5.2
6
6.5
4
6.8
2
2.9
5
6.8
238
4.7
7
4.9
11
9.0
8
6.0
1
1.4
6
4.0
--
--
Not applicable
5
1.2
599
1.7
35
3.5
17
2.4
12
1.6
7
1.1
8
1.7
3
1.2
213
1.1
4
1.2
5
1.7
7
2.0
3
0.9
2
0.9
0
0
116
2.2
3
3.3
3
3.2
1
1.2
0
0
2
3.4
2
1.3
270
2.6
28
5.0
9
2.9
4
1.3
4
1.9
4
2.0
3
2.4
130
1.1
3
1.3
4
2.1
3
1.4
1
0.4
1
0.7
1
0.8
121
1.2
1
0.9
1
0.8
4
2.0
3
1.9
2
1.6
2
0.9
272
1.6
21
3.4
9
2.7
6
1.9
5
1.5
5
2.1
3
1.4
313
1.8
14
3.9
8
2.2
6
1.5
2
0.7
3
1.3
3
1.0
343
1.4
21
3.2
9
1.9
7
1.4
5
1.0
1
0.4
2
1.8
239
2.6
12
3.8
7
3.5
5
2.2
2
1.5
7
3.2
2
5.1
138
3.4
9
5.3
3
3.9
2
2.2
0
0
4
5.9
0
0
101
2.0
3
2.1
4
3.3
3
2.3
2
2.7
3
2.0
Q180L
CAO: Pace of decision making
Very satisfied
21
4.9
3106
8.9
102
10.3
96
13.8
78
10.7
53
8.2
73
15.7
11
4.6
1645
8.6
37
10.8
28
9.8
40
11.5
36
10.5
26
12.3
2
4.9
518
9.8
9
9.9
16
16.8
9
10.6
5
5.6
7
11.9
8
5.3
943
9.2
56
10.0
52
16.5
29
9.7
12
5.6
40
20.5
6
4.7
1153
9.7
28
11.9
17
9.1
24
11.2
28
10.9
22
15.8
6
4.8
731
7.4
10
9.2
13
11.1
23
11.3
12
7.6
17
13.7
13
6.1
1625
9.6
69
11.0
51
15.2
35
10.9
37
11.0
35
15.0
8
3.7
1411
8.3
32
8.9
44
12.4
42
10.7
16
5.3
38
16.4
13
4.2
2074
8.2
66
10.0
59
12.1
45
9.1
35
6.9
32
13.4
5
4.4
988
10.9
35
11.2
35
17.6
33
14.7
16
12.0
40
18.3
0
0
410
10.2
19
11.1
11
14.3
9
9.8
4
6.8
9
13.2
5
6.8
578
11.4
16
11.2
24
19.7
24
18.1
12
16.2
31
20.5
--
--
Satisfied
61
14.1
8978
25.8
251
25.3
206
29.6
177
24.2
158
24.5
122
26.2
42
17.4
4811
25.0
84
24.6
83
28.9
75
21.6
79
23.0
56
26.4
2
4.9
1418
26.7
24
26.4
29
30.5
22
25.9
17
19.1
15
25.4
17
11.3
2749
26.9
143
25.5
94
29.8
80
26.9
62
29.0
51
26.1
23
18.1
3082
26.0
57
24.3
53
28.5
51
23.8
68
26.5
39
28.1
20
15.9
2428
24.7
27
24.8
38
32.5
45
22.2
34
21.5
36
29.0
32
15.1
4572
26.9
157
25.1
110
32.7
77
24.0
79
23.5
64
27.5
29
13.4
4249
25.0
91
25.2
95
26.7
99
25.3
78
25.7
58
25.1
43
13.8
6443
25.6
165
25.0
150
30.9
115
23.1
121
24.0
61
25.5
18
15.9
2431
26.7
84
26.8
51
25.6
60
26.7
36
27.1
58
26.5
7
17.9
1124
27.9
46
26.9
23
29.9
25
27.2
21
35.6
18
26.5
11
14.9
1307
25.8
38
26.6
28
22.9
35
26.3
15
20.3
40
26.5
--
--
Neither satisfied nor dissatisfied
141
32.6
11517
33.1
322
32.4
233
33.4
280
38.3
217
33.6
146
31.3
73
30.3
6287
32.7
128
37.5
104
36.2
132
37.9
112
32.6
67
31.6
19
46.3
1814
34.2
35
38.5
30
31.6
33
38.8
33
37.1
21
35.6
49
32.7
3416
33.5
159
28.3
99
31.4
115
38.6
72
33.6
58
29.7
38
29.9
3710
31.4
84
35.7
68
36.6
79
36.9
80
31.1
40
28.8
42
33.3
3381
34.4
46
42.2
41
35.0
80
39.4
53
33.5
39
31.4
65
30.7
5493
32.3
202
32.3
100
29.8
120
37.4
106
31.6
68
29.2
75
34.6
5753
33.9
120
33.2
132
37.1
147
37.6
109
35.9
77
33.3
109
35.0
8383
33.4
213
32.3
172
35.4
198
39.8
170
33.7
79
33.0
30
26.6
2980
32.8
103
32.8
59
29.6
77
34.2
43
32.3
66
30.1
14
35.9
1327
33.0
56
32.8
25
32.5
34
37.0
19
32.2
18
26.5
16
21.6
1653
32.6
47
32.9
34
27.9
43
32.3
24
32.4
48
31.8
--
--
Dissatisfied
81
18.8
4700
13.5
83
8.4
63
9.0
78
10.7
100
15.5
62
13.3
45
18.7
2891
15.0
34
10.0
31
10.8
38
10.9
57
16.6
33
15.6
7
17.1
594
11.2
5
5.5
5
5.3
10
11.8
15
16.9
6
10.2
29
19.3
1215
11.9
44
7.8
27
8.6
30
10.1
28
13.1
23
11.8
26
20.5
1784
15.1
27
11.5
21
11.3
24
11.2
44
17.1
21
15.1
19
15.1
1410
14.3
7
6.4
10
8.6
18
8.9
26
16.5
15
12.1
37
17.4
2236
13.2
53
8.5
33
9.8
39
12.2
55
16.4
34
14.6
44
20.3
2353
13.8
28
7.8
28
7.9
37
9.5
44
14.5
28
12.1
67
21.5
3586
14.3
61
9.2
41
8.4
52
10.5
84
16.6
37
15.5
14
12.4
1034
11.4
20
6.4
22
11.1
25
11.1
16
12.0
24
11.0
5
12.8
427
10.6
12
7.0
7
9.1
11
12.0
6
10.2
10
14.7
9
12.2
607
12.0
8
5.6
15
12.3
14
10.5
10
13.5
14
9.3
--
--
Very dissatisfied
103
23.8
3556
10.2
59
5.9
24
3.4
40
5.5
54
8.4
38
8.2
61
25.3
2429
12.6
28
8.2
14
4.9
29
8.3
35
10.2
24
11.3
5
12.2
393
7.4
4
4.4
2
2.1
2
2.4
5
5.6
5
8.5
37
24.7
734
7.2
27
4.8
8
2.5
9
3.0
14
6.5
9
4.6
27
21.3
1453
12.3
19
8.1
8
4.3
19
8.9
23
8.9
14
10.1
35
27.8
1167
11.9
9
8.3
6
5.1
13
6.4
19
12.0
10
8.1
55
25.9
1886
11.1
41
6.6
12
3.6
24
7.5
34
10.1
21
9.0
46
21.2
1579
9.3
18
5.0
12
3.4
15
3.8
19
6.2
16
6.9
62
19.9
2645
10.5
37
5.6
17
3.5
29
5.8
44
8.7
21
8.8
38
33.6
822
9.0
21
6.7
6
3.0
10
4.4
9
6.8
16
7.3
11
28.2
334
8.3
11
6.4
2
2.6
4
4.3
4
6.8
7
10.3
27
36.5
488
9.6
10
7.0
4
3.3
6
4.5
5
6.8
9
6.0
--
--
Decline to answer
13
3.0
1902
5.5
72
7.2
50
7.2
60
8.2
43
6.7
13
2.8
4
1.7
781
4.1
18
5.3
18
6.3
25
7.2
15
4.4
2
0.9
4
9.8
400
7.5
8
8.8
10
10.5
8
9.4
11
12.4
2
3.4
5
3.3
721
7.1
46
8.2
22
7.0
27
9.1
17
7.9
9
4.6
2
1.6
427
3.6
12
5.1
12
6.5
14
6.5
10
3.9
2
1.4
2
1.6
494
5.0
7
6.4
7
6.0
18
8.9
8
5.1
2
1.6
4
1.9
716
4.2
34
5.4
17
5.1
19
5.9
14
4.2
5
2.1
9
4.2
1148
6.8
37
10.2
33
9.3
41
10.5
28
9.2
8
3.5
8
2.6
1357
5.4
46
7.0
31
6.4
44
8.8
35
6.9
6
2.5
5
4.4
508
5.6
23
7.3
18
9.1
16
7.1
8
6.0
6
2.7
0
0
221
5.5
15
8.8
5
6.5
7
7.6
3
5.1
1
1.5
5
6.8
287
5.7
8
5.6
13
10.7
9
6.8
5
6.8
5
3.3
--
--
Not applicable
12
2.8
998
2.9
104
10.5
25
3.6
18
2.5
21
3.2
12
2.6
5
2.1
393
2.0
12
3.5
9
3.1
9
2.6
9
2.6
4
1.9
2
4.9
174
3.3
6
6.6
3
3.2
1
1.2
3
3.4
3
5.1
5
3.3
431
4.2
86
15.3
13
4.1
8
2.7
9
4.2
5
2.6
5
3.9
227
1.9
8
3.4
7
3.8
3
1.4
4
1.6
1
0.7
2
1.6
231
2.4
3
2.8
2
1.7
6
3.0
6
3.8
5
4.0
6
2.8
471
2.8
69
11.0
13
3.9
7
2.2
11
3.3
6
2.6
6
2.8
494
2.9
35
9.7
12
3.4
10
2.6
10
3.3
6
2.6
9
2.9
644
2.6
72
10.9
16
3.3
14
2.8
16
3.2
3
1.3
3
2.6
330
3.6
28
8.9
8
4.0
4
1.8
5
3.8
9
4.1
2
5.1
180
4.5
12
7.0
4
5.2
2
2.2
2
3.4
5
7.3
1
1.4
150
3.0
16
11.2
4
3.3
2
1.5
3
4.0
4
2.6
Q180M
CAO: Stated priorities
Very satisfied
28
6.5
3393
9.8
132
13.3
111
15.9
86
11.8
64
9.9
74
15.9
15
6.2
1753
9.1
46
13.5
34
11.8
38
10.9
41
11.9
26
12.3
2
4.9
566
10.7
12
13.2
18
18.9
12
14.1
6
6.7
8
13.6
11
7.3
1074
10.5
74
13.2
59
18.7
36
12.1
17
7.9
40
20.5
7
5.5
1224
10.3
32
13.6
21
11.3
24
11.2
36
14.0
21
15.1
9
7.1
798
8.1
15
13.8
15
12.8
23
11.3
11
7.0
18
14.5
18
8.5
1694
10.0
80
12.8
60
17.9
36
11.2
41
12.2
31
13.3
10
4.6
1627
9.6
51
14.1
50
14.0
49
12.5
22
7.2
43
18.6
19
6.1
2295
9.1
87
13.2
71
14.6
46
9.3
45
8.9
30
12.6
6
5.3
1054
11.6
45
14.3
37
18.6
40
17.8
17
12.8
43
19.6
0
0
434
10.8
23
13.4
11
14.3
10
10.9
5
8.5
10
14.7
6
8.1
620
12.2
22
15.4
26
21.3
30
22.6
12
16.2
33
21.9
--
--
Satisfied
65
15.1
9136
26.3
285
28.7
213
30.6
208
28.4
175
27.1
124
26.6
39
16.2
4734
24.6
95
27.9
90
31.4
87
25.0
87
25.4
51
24.1
4
9.8
1496
28.2
27
29.7
31
32.6
27
31.8
21
23.6
16
27.1
22
14.7
2906
28.5
163
29.1
92
29.2
94
31.5
67
31.3
57
29.2
23
18.1
3044
25.7
63
26.8
58
31.2
58
27.1
72
28.0
39
28.1
18
14.3
2417
24.6
33
30.3
38
32.5
48
23.6
35
22.1
34
27.4
31
14.6
4513
26.6
183
29.3
104
30.9
82
25.6
86
25.6
66
28.3
34
15.7
4455
26.2
98
27.1
108
30.3
125
32.0
89
29.3
58
25.1
47
15.1
6526
26.0
190
28.8
150
30.9
147
29.6
136
26.9
58
24.3
17
15.0
2513
27.6
91
29.0
61
30.6
59
26.2
37
27.8
64
29.2
7
17.9
1138
28.3
46
26.9
28
36.4
24
26.1
18
30.5
19
27.9
10
13.5
1375
27.1
45
31.5
33
27.1
35
26.3
19
25.7
45
29.8
--
--
Neither satisfied nor dissatisfied
109
25.2
10176
29.3
274
27.6
214
30.7
233
31.9
198
30.6
125
26.8
57
23.6
5415
28.1
99
29.0
91
31.7
109
31.3
102
29.7
58
27.4
15
36.6
1633
30.8
33
36.3
25
26.3
25
29.4
25
28.1
20
33.9
37
24.7
3128
30.6
142
25.3
98
31.1
99
33.2
71
33.2
47
24.1
33
26.0
3163
26.7
67
28.5
60
32.3
60
28.0
68
26.5
34
24.5
30
23.8
2973
30.2
33
30.3
38
32.5
72
35.5
56
35.4
32
25.8
57
26.9
4849
28.5
170
27.2
93
27.7
102
31.8
99
29.5
55
23.6
51
23.5
5105
30.1
104
28.8
120
33.7
121
30.9
98
32.2
70
30.3
80
25.7
7356
29.3
182
27.6
155
31.9
154
31.0
155
30.7
69
28.9
28
24.8
2698
29.7
90
28.7
57
28.6
76
33.8
41
30.8
55
25.1
11
28.2
1244
30.9
52
30.4
24
31.2
37
40.2
19
32.2
17
25.0
17
23.0
1454
28.7
38
26.6
33
27.1
39
29.3
22
29.7
38
25.2
--
--
Dissatisfied
91
21.1
5401
15.5
89
9.0
65
9.3
87
11.9
98
15.2
75
16.1
52
21.6
3470
18.0
49
14.4
33
11.5
46
13.2
56
16.3
43
20.3
10
24.4
674
12.7
6
6.6
8
8.4
11
12.9
19
21.4
6
10.2
29
19.3
1257
12.3
34
6.1
24
7.6
30
10.1
23
10.8
26
13.3
25
19.7
2123
17.9
38
16.2
22
11.8
34
15.9
43
16.7
24
17.3
28
22.2
1678
17.1
11
10.1
11
9.4
20
9.8
24
15.2
24
19.4
39
18.4
2697
15.9
62
9.9
35
10.4
47
14.6
55
16.4
47
20.2
52
24.0
2576
15.2
26
7.2
28
7.9
37
9.5
41
13.5
27
11.7
72
23.1
4144
16.5
67
10.2
48
9.9
65
13.1
76
15.1
46
19.2
17
15.0
1152
12.7
19
6.0
15
7.5
19
8.4
21
15.8
27
12.3
7
17.9
475
11.8
11
6.4
3
3.9
6
6.5
9
15.2
11
16.2
10
13.5
677
13.3
8
5.6
12
9.8
13
9.8
12
16.2
16
10.6
--
--
Very dissatisfied
120
27.8
4075
11.7
58
5.8
21
3.0
48
6.6
59
9.1
49
10.5
72
29.9
2862
14.9
31
9.1
14
4.9
38
10.9
39
11.4
30
14.2
5
12.2
428
8.1
1
1.1
1
1.1
2
2.4
5
5.6
6
10.2
43
28.7
785
7.7
26
4.6
6
1.9
8
2.7
15
7.0
13
6.7
34
26.8
1718
14.5
21
8.9
8
4.3
23
10.8
29
11.3
18
12.9
39
30.9
1355
13.8
10
9.2
6
5.1
18
8.9
19
12.0
12
9.7
61
28.8
2198
12.9
39
6.2
12
3.6
30
9.3
38
11.3
26
11.2
57
26.3
1759
10.3
19
5.3
9
2.5
15
3.8
20
6.6
22
9.5
81
26.1
3043
12.1
32
4.8
17
3.5
37
7.4
51
10.1
30
12.6
38
33.6
926
10.2
22
7.0
3
1.5
10
4.4
7
5.3
18
8.2
12
30.8
372
9.2
15
8.8
1
1.3
4
4.3
4
6.8
6
8.8
26
35.1
554
10.9
7
4.9
2
1.6
6
4.5
3
4.0
12
8.0
--
--
Decline to answer
11
2.5
1752
5.0
65
6.5
49
7.0
52
7.1
39
6.0
12
2.6
3
1.2
689
3.6
13
3.8
17
5.9
22
6.3
12
3.5
2
0.9
4
9.8
367
6.9
7
7.7
9
9.5
5
5.9
11
12.4
2
3.4
4
2.7
696
6.8
45
8.0
23
7.3
25
8.4
16
7.5
8
4.1
2
1.6
373
3.1
9
3.8
11
5.9
11
5.1
7
2.7
2
1.4
1
0.8
444
4.5
5
4.6
7
6.0
16
7.9
8
5.1
2
1.6
3
1.4
637
3.8
30
4.8
18
5.4
15
4.7
11
3.3
4
1.7
8
3.7
1076
6.3
34
9.4
31
8.7
37
9.5
27
8.9
8
3.5
6
1.9
1247
5.0
42
6.4
30
6.2
37
7.4
32
6.3
5
2.1
5
4.4
468
5.2
20
6.4
18
9.1
15
6.7
7
5.3
6
2.7
0
0
207
5.2
13
7.6
6
7.8
7
7.6
3
5.1
1
1.5
5
6.8
261
5.2
7
4.9
12
9.8
8
6.0
4
5.4
5
3.3
--
--
Not applicable
8
1.9
825
2.4
90
9.1
24
3.4
17
2.3
13
2.0
7
1.5
3
1.2
314
1.6
8
2.4
8
2.8
8
2.3
6
1.8
2
0.9
1
2.4
147
2.8
5
5.5
3
3.2
3
3.5
2
2.2
1
1.7
4
2.7
364
3.6
77
13.7
13
4.1
6
2.0
5
2.3
4
2.0
3
2.4
191
1.6
5
2.1
6
3.2
4
1.9
2
0.8
1
0.7
1
0.8
177
1.8
2
1.8
2
1.7
6
3.0
5
3.2
2
1.6
3
1.4
412
2.4
61
9.8
14
4.2
9
2.8
6
1.8
4
1.7
5
2.3
389
2.3
29
8.0
10
2.8
7
1.8
7
2.3
3
1.3
6
1.9
522
2.1
60
9.1
15
3.1
11
2.2
10
2.0
1
0.4
2
1.8
282
3.1
27
8.6
8
4.0
6
2.7
3
2.3
6
2.7
2
5.1
153
3.8
11
6.4
4
5.2
4
4.3
1
1.7
4
5.9
0
0
129
2.5
16
11.2
4
3.3
2
1.5
2
2.7
2
1.3
Q180N
CAO: Communication of priorities
Very satisfied
30
6.9
3622
10.4
128
12.9
108
15.5
90
12.3
54
8.4
77
16.5
16
6.6
1878
9.8
43
12.6
35
12.2
44
12.6
34
9.9
26
12.3
2
4.9
584
11.0
9
9.9
18
18.9
10
11.8
6
6.7
7
11.9
12
8.0
1160
11.4
76
13.6
55
17.5
36
12.1
14
6.5
44
22.6
7
5.5
1318
11.1
30
12.8
22
11.8
31
14.5
31
12.1
18
12.9
10
7.9
850
8.6
13
11.9
15
12.8
23
11.3
9
5.7
21
16.9
17
8.0
1827
10.8
80
12.8
59
17.6
38
11.8
37
11.0
35
15.0
13
6.0
1714
10.1
47
13.0
48
13.5
51
13.0
17
5.6
42
18.2
20
6.4
2471
9.8
87
13.2
68
14.0
54
10.9
35
6.9
31
13.0
7
6.2
1102
12.1
41
13.1
37
18.6
36
16.0
17
12.8
45
20.6
1
2.6
447
11.1
22
12.9
13
16.9
9
9.8
5
8.5
10
14.7
6
8.1
655
12.9
19
13.3
24
19.7
27
20.3
12
16.2
35
23.2
--
--
Satisfied
69
16.0
9017
25.9
294
29.6
205
29.4
207
28.3
161
24.9
118
25.3
45
18.7
4652
24.2
102
29.9
79
27.5
85
24.4
82
23.9
52
24.5
3
7.3
1446
27.2
31
34.1
29
30.5
28
32.9
16
18.0
16
27.1
21
14.0
2919
28.6
161
28.7
97
30.8
94
31.5
63
29.4
50
25.6
27
21.3
2947
24.9
64
27.2
46
24.7
53
24.8
68
26.5
42
30.2
20
15.9
2442
24.8
40
36.7
37
31.6
53
26.1
33
20.9
27
21.8
34
16.0
4442
26.1
181
29.0
97
28.9
82
25.6
79
23.5
63
27.0
35
16.1
4410
26.0
111
30.8
107
30.1
123
31.5
81
26.6
55
23.8
52
16.7
6418
25.5
194
29.4
142
29.2
139
28.0
123
24.4
54
22.6
16
14.2
2502
27.5
96
30.6
60
30.1
66
29.3
37
27.8
62
28.3
6
15.4
1141
28.4
48
28.1
27
35.1
30
32.6
19
32.2
19
27.9
10
13.5
1361
26.8
48
33.6
33
27.1
36
27.1
18
24.3
43
28.5
--
--
Neither satisfied nor dissatisfied
100
23.1
9374
27.0
262
26.4
195
28.0
231
31.6
183
28.3
119
25.5
50
20.8
5010
26.0
94
27.6
82
28.6
106
30.5
94
27.4
55
25.9
12
29.3
1508
28.4
30
33.0
23
24.2
26
30.6
28
31.5
18
30.5
38
25.3
2856
28.0
138
24.6
90
28.6
99
33.2
61
28.5
46
23.6
26
20.5
2972
25.1
69
29.4
56
30.1
65
30.4
66
25.7
32
23.0
31
24.6
2666
27.1
26
23.9
33
28.2
64
31.5
47
29.8
33
26.6
48
22.6
4562
26.8
165
26.4
86
25.6
106
33.0
91
27.1
53
22.8
52
24.0
4606
27.1
95
26.3
108
30.3
116
29.7
91
29.9
66
28.6
77
24.8
6736
26.8
172
26.1
141
29.0
162
32.6
145
28.7
65
27.2
21
18.6
2516
27.7
88
28.0
53
26.6
66
29.3
35
26.3
53
24.2
9
23.1
1176
29.2
53
31.0
24
31.2
29
31.5
16
27.1
19
27.9
12
16.2
1340
26.4
35
24.5
29
23.8
37
27.8
19
25.7
34
22.5
--
--
Dissatisfied
87
20.1
5637
16.2
90
9.1
89
12.8
83
11.3
113
17.5
75
16.1
47
19.5
3503
18.2
46
13.5
46
16.0
48
13.8
61
17.8
42
19.8
13
31.7
767
14.4
7
7.7
12
12.6
9
10.6
15
16.9
7
11.9
27
18.0
1367
13.4
37
6.6
31
9.8
26
8.7
37
17.3
26
13.3
25
19.7
2141
18.1
32
13.6
30
16.1
30
14.0
47
18.3
22
15.8
22
17.5
1741
17.7
14
12.8
18
15.4
24
11.8
30
19.0
25
20.2
41
19.3
2704
15.9
62
9.9
45
13.4
44
13.7
60
17.9
43
18.4
46
21.2
2801
16.5
27
7.5
42
11.8
34
8.7
51
16.8
31
13.4
62
19.9
4337
17.3
66
10.0
68
14.0
59
11.9
92
18.2
48
20.1
24
21.2
1199
13.2
21
6.7
19
9.6
22
9.8
21
15.8
25
11.4
9
23.1
495
12.3
11
6.4
3
3.9
11
12.0
8
13.6
8
11.8
15
20.3
704
13.9
10
7.0
16
13.1
11
8.3
13
17.6
17
11.3
--
--
Very dissatisfied
127
29.4
4703
13.5
70
7.0
34
4.9
54
7.4
86
13.3
58
12.4
76
31.5
3286
17.1
35
10.3
22
7.7
36
10.3
55
16.0
33
15.6
7
17.1
514
9.7
4
4.4
2
2.1
6
7.1
12
13.5
8
13.6
44
29.3
903
8.8
31
5.5
10
3.2
12
4.0
19
8.9
17
8.7
37
29.1
1948
16.5
26
11.1
16
8.6
22
10.3
37
14.4
22
15.8
40
31.8
1577
16.0
9
8.3
6
5.1
18
8.9
27
17.1
14
11.3
65
30.7
2475
14.6
47
7.5
20
6.0
31
9.7
51
15.2
30
12.9
59
27.2
2102
12.4
23
6.4
14
3.9
22
5.6
34
11.2
27
11.7
88
28.3
3536
14.1
42
6.4
27
5.6
38
7.7
70
13.9
35
14.6
38
33.6
1061
11.7
24
7.6
6
3.0
14
6.2
14
10.5
22
10.1
12
30.8
425
10.6
15
8.8
1
1.3
4
4.3
7
11.9
7
10.3
26
35.1
636
12.5
9
6.3
5
4.1
10
7.5
7
9.5
15
9.9
--
--
Decline to answer
14
3.2
1662
4.8
63
6.3
44
6.3
51
7.0
36
5.6
11
2.4
4
1.7
645
3.4
13
3.8
15
5.2
22
6.3
11
3.2
1
0.5
4
9.8
357
6.7
7
7.7
9
9.5
5
5.9
11
12.4
2
3.4
6
4.0
660
6.5
43
7.7
20
6.3
24
8.1
14
6.5
8
4.1
2
1.6
352
3.0
9
3.8
10
5.4
10
4.7
6
2.3
2
1.4
2
1.6
418
4.2
5
4.6
6
5.1
17
8.4
7
4.4
1
0.8
5
2.4
624
3.7
31
5.0
16
4.8
14
4.4
11
3.3
4
1.7
9
4.2
1000
5.9
31
8.6
28
7.9
37
9.5
24
7.9
7
3.0
9
2.9
1171
4.7
41
6.2
26
5.3
35
7.0
30
5.9
4
1.7
5
4.4
454
5.0
19
6.0
17
8.5
16
7.1
6
4.5
6
2.7
0
0
197
4.9
12
7.0
5
6.5
7
7.6
3
5.1
1
1.5
5
6.8
257
5.1
7
4.9
12
9.8
9
6.8
3
4.0
5
3.3
--
--
Not applicable
5
1.2
742
2.1
86
8.7
22
3.2
15
2.0
13
2.0
8
1.7
3
1.2
263
1.4
8
2.4
8
2.8
7
2.0
6
1.8
3
1.4
0
0
135
2.5
3
3.3
2
2.1
1
1.2
1
1.1
1
1.7
2
1.3
344
3.4
75
13.4
12
3.8
7
2.4
6
2.8
4
2.0
3
2.4
158
1.3
5
2.1
6
3.2
3
1.4
2
0.8
1
0.7
1
0.8
148
1.5
2
1.8
2
1.7
4
2.0
5
3.2
3
2.4
2
0.9
365
2.1
59
9.4
13
3.9
6
1.9
7
2.1
5
2.1
3
1.4
354
2.1
27
7.5
9
2.5
8
2.0
6
2.0
3
1.3
3
1.0
463
1.8
58
8.8
14
2.9
10
2.0
10
2.0
2
0.8
2
1.8
259
2.9
25
8.0
7
3.5
5
2.2
3
2.3
6
2.7
2
5.1
142
3.5
10
5.8
4
5.2
2
2.2
1
1.7
4
5.9
0
0
117
2.3
15
10.5
3
2.5
3
2.3
2
2.7
2
1.3